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Customer Service Representative II

at NorthShore University Health System in Northbrook, Illinois, United States

Job Description

Position Highlights:
Position: Customer Service Representative II
Location: Northbrook, IL
Part Time: Full Time
Hours: Monday-Friday, days-9am-5:30pm.
What you will need:
-HS Diploma or equivalent
-Previous successful experience in Customer Service, Call Center, Clinical Laboratory or related Health Care field preferred.

What you will do:
Employee provides telephone support (inbound/outbound calls) for the Department of Pathology and Laboratory Medicine for but not limited to -
Laboratory test results
Laboratory orders
Supply requests
Courier requests
Specimen collection inquires
Trouble shooting
Scheduling Laboratory appointment

Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options, including Domestic Partner Coverage
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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Job Posting: 11906142

Posted On: May 16, 2024

Updated On: May 29, 2024

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