at Komar, Inc in Des Plaines, Illinois, United States
Job Description
Supervise the work of office, administrative, or customer service employees to ensure
adherence to quality standards, deadlines, and proper procedures, correcting errors or
problems; Resolve customer complaints or answer customers' questions regarding policies
and procedures; Provide employees with guidance in handling difficult or complex problems or
in resolving escalated complaints or disputes; Review records or reports pertaining to activities
such as production, payroll, or sales; Discuss job performance problems with employees to
identify causes and issues and to work on resolving problems.
