Shelter Aide

at The Salvation Army USA Central Territory in Pekin, Illinois, United States

Job Description

Responsibilities:
Answering the telephone; providing assistance and information as needed
Input client data into computerized tracking system
Encourage clients to remain focused on their personal goal/ action plan
Document daily activity in log book
Ensure that clients attend to all required chores/ housekeeping activities
Document rule infractions through incident reports
Coordinate and offer assistance to volunteers as needed
Ensure that meals are being prepared according to health department standards
Receive and document donations and gifts received
Review log entries since the last time worked for pertinent information
Attend staff meetings as scheduled
Determine client eligibility by verifying eligibility list and clearance card
Conduct intake paperwork on new clients.
Conduct bed checks periodically after curfew
Ensure the safety of clients and security of the facility
Enforce program guidelines and policies & procedures
Contact appropriate agencies when crisis intervention is needed
Remain on duty if there is a problem with the oncoming shift (sick employee) or until another staff member arrives.
Ensure the building is clean and sanitary at the end of a shift
Other duties as assigned by the Social Ministries Manager or Business Administrator
Position Ranking:
Regular, Part Time, Non-Exempt
Qualifications:

Education:
High school diploma or equivalency. Human Service experience preferred.

Experience:
Individual must have excellent oral and written communication skills. Possess sound judgment and excellent decision-making skills. Individual must have the ability to work independently with little supervision or in a team environment. Possess a positive attitude in working with high-risk clients, volunteers and donors. Individual must be dependable, honest, and trustworthy. Individual must possess or have the ability to obtain food service sanitation certificate. Individual must be willing to become familiar with and support the mission of The Salvation Army and must be able to pass background check.
Physical Demands/ Work Environment:
This position is required to do light to moderate physical work. The individual must be able to lift 30 pounds. In order to successfully perform the essential functions of this position, the individual is regularly required to remain stationary for some periods of time, use hands and fingers, communicate, move, occasionally required to position self to stoop, kneel or crouch, frequently required to reach with and use arms and hands as required in using standard office equipment and a PC. Specific vision abilities by this job include close vision, distance vision and ability to focus. The work environment for this position includes an office environment with a low noise level.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.