at Sonesta International Hotels Corporation in Chicago, Illinois, United States
Job Description
Job Description Summary
The Restaurant General Manager will manage the 312 Restaurant, an Italian upscale restaurant at The Allegro Royal Sonesta Chicago.
The ideal candidate will have experience managing Italina upscale/fine dining restaurant.
Job Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Monitors performance to ensure adherence to all service standards, sanitation standards, productivity standards to ensure exceptional guest satisfaction.
- Monitor and forecast restaurant's revenues and expenses to ensure company goals are met on a monthly and yearly basis.
- Maintain inventories of related restaurant equipment.
- Develops and implements policies and procedures and ensures consistent application thereof.
- Responsible for the hiring, coaching/counseling, mentoring, training and professional development of restaurant management and employees.
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines.
- Exhibits a positive and involved team attitude to all and promotes positive relations through an environment that encourages open communications, trust, and mutual respect.
- Strong communication, organization, problem-solving, and follow-up.
- Ensure the quality levels of restaurant products, standards in production, services, facilities and guest satisfaction.
- Implement and monitor ordering and receiving program to ensure proper quantity and prices on all restaurant purchases.
- Plan and organize Special Events within restaurant
- Execute and promote the Accident Prevention Program to minimize liabilities and related expenses
- Perform any other job-related duties as assigned.
Strategy and Planning:
- Manage all aspects of the food and beverage service department.
- Direct and complete scheduled inventories.
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
- Coordinate details of upcoming functions with the Catering & Conventions Services managers.
Financial Management:
- Monitor payroll in the department ensuring meal breaks are taken and time cards are accurate.
- Manage the operating budget and achieve all revenue and expense targets.
- Actively participate and advise in the food and beverage budget and forecasting processes
Managing your Team:
- Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
- Assist in annual performance evaluations of the team members.
- Ensure employees are treated fairly and equitably.
- Coach team by providing specific feedback to improve knowledge, skills, and performance.
- Establish and maintain open, collaborative relationships with direct reports and entire Food & Beverage team. Ensures direct reports do the same for their teams.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum 3 to 5 years' experience as a restaurant general manager
- Experience managing Italian Cuisine Fine Dining highly preferred.
- Strong knowledge of front and back of house operations including food,...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
