MGR SERVICE COMMERCIAL

at Rentokil North American Pest Control in Chicago, Illinois, United States

Job Description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Position Overview
Directs staff of Service Department in branch to provide quality service to all customers.
Job Responsibilities
Directs, monitors, and motivates staff of the branch service department to provide quality service to all customers.
Provides continued, up-to-date training of branch service and sales personnel.
Inspects termite and pest control work done by the branch personnel to ensure compliance with company standards.
Responds to customer complaints.
Contacts pending cancellations in an attempt to retain account.
Maintains current awareness of number of customers remaining to be serviced in the month.
Takes responsibility of servicing pest routes when necessary.
Maintains inventory.
Job Requirements
High school diploma or general education degree (GED)
2 or 4 year degree strongly preferred
1-2 years related experience preferred
Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organizations.
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of dry chemicals and pesticides.
Familiar with Department of Transportation (DOT) rules and regulations.
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 10 pounds regularly, and 11-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Exerting up to 50 lbs of force to move objects is required occasionally.
Use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc., in a manner that exceeds what is required for ordinary locomotion.
Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces; balance exceeds that needed for ordinary locomotion.
Bend legs and spine downward and forward to crouch or squat, and bend legs at the knee to come to rest on a surface with one or both knees, including crawling on hands and knees or hands and feet.
Push objects forward, downward, or outward with sustained force using the upper extremities to press with steady force, and drag, draw, haul, or tug objects with sustained motion using the upper extremities to exert force.
Extend his/her hands and arms in any direction to reach objects, and move objects from a lower to a higher position, or move objects horizontally from one position to another, by lifting or carrying objects either in his/her hands or arms or by strapping equipment to the body; requires substantial use of upper extremities and back muscles.
Use touch of skin to perceive attributes of objects, such as size, shape, temperature, or texture; particularly fingertips.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Operate a motor vehicle and use electrically and manually powered hand tools for securing objects to surfaces.
Incumbent is required to have:
Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, and to determine the accuracy, neatness, and/or thoroughness of work assigned , or make general... For full info follow application link.

We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf