Social Services Coordinator

at The Salvation Army USA Central Territory in Elgin, Illinois, United States

Job Description

THE SALVATION ARMY
NORTH AND CENTRAL ILLINOIS DIVISION
ELGIN CORPS
POSITION DESCRIPTION

POSITION TITLE: Social Services Coordinator
LOCATION/DEPT: Elgin Corps
REPORTS TO: Corps Officers
FLSA CATEGORY: Non-Exempt
STATUS TYPE: RFT

OUTCOMES
Carry out The Salvation Army's mission in practical matters by helping to meet the physical and spiritual needs of the people within our area of influence. Provide financial assistance and/or referrals to clients in need based on established criteria. As well as assess all families with minor children for eligibility in the Pathway of Hope (POH) program. Coordinate all Pathway of Hope services using strength-based case management model to families with a desire to take action to break the cycle of crisis and change the trajectory of their lives. Establish a continuum of care with clients that effectively integrates all services, programs and ministries of the Corps and Community Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Emergency Assistance duties

Client Assistance
Interview clients to determine need.
Determine if client qualifies for Emergency Assistance (EA) or POH services based on policies and regulations governing eligibility.
Develop client assistance plans.
Provide referrals to appropriate agencies/services when assistance is unavailable or when further assistance is needed.
Maintain confidentiality of records and information.
Oversee pantry operations: including produce storage, meat storage, proper stock rotation, hours of operations, mobile pantry, commodities, etc.
Recruit and train National Able Network volunteers.
Recruit and train pantry volunteers.
Record Keeping
Create and update client file and input data into SIMS database.
Maintain all necessary statistics and data with on time monthly submission of statistics to Corps Officer(s).
Complete required reports (e.g., ESFP spend downs, Township Grant spending, Northern IL Food Bank grant spending and reporting) and submit them on a timely basis.
Maintain tracking of available funding at Corps.
Community
Be knowledgeable of community social services and interpret social services regulations in a clear, accurate and helpful manner to clients.
Serve as the liaison between clients and other organizations/agencies.
Work cooperatively and jointly with staff, clients, and agencies to provide quality/caring services.
Maintain a working relationship with the Northern Illinois Food Bank. Attend trainings and maintain certifications per contract agreement.
Establish and cultivate professional community agency relationships and participate in community agency meetings.
Participate in grant writing, fundraising, and presentations as assigned.
Coordinate special outreach events and seasonal programs with Corps Officer(s).
Pathway of Hope Duties
Outreach and Engagement
Conduct regular outreach to social services sites and other locations in the community to identify eligible applicants.
Engage and build rapport with target population.
Conduct screening interviews with potential applicants in accordance with POH eligibility requirements.
Collaborate with the Divisional Social Services Case Management Director, who is responsible for Pathway of Hope in your area.
Case Management
Must enroll and graduate at least three Pathway of Hope participants into the program per year and maintain at least 3 POH participants on your caseload at all times. Additionally, you must follow the goals outlined in the Local Corps Action Plan.
All Case Management, Direct Assistance, and some Agency and Community Networking information is inputted into The Salvation Army Information Management System (SIMS).
Perform intake that includes required documentation for admission, referral needs, explanation of program and expectations.
Conduct a written assessment on all participants within 72 hours of intake including screening for serious personal safety and mental health issues.
Assist POH participants in completing designated assessments
Assist POH participants in developing a case plan with the participant based on the primary goals of household stability, increased income/financial resources and skills, and self-determination, which includes short-term and long-term goals with objectives. Update case plan as needed.
Schedule regular meeting times with participants to develop and review... For full info follow application link.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.