Server

at Twin River Management Group, Inc. dba Bally's Corp in Chicago, Illinois, United States

Job Description

Description

About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As a Server, you will serve food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.
Duties and Responsibilities:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right"
Performing table set-up, running side work, and closing duties
Possessing extensive knowledge of the restaurant's menu and wine list, including daily specials
Checking identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
Checking identification to ensure customers are using players cards issued to them and no one else
Participating in area clean up
Computing customer checks, operates the POS system and accepts payments
Reporting tips for each shift
Maintaining bar safety and sanitation standards
Possessing awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns
Arriving for each shift on time and in full uniform
Attending all pre-shift meetings ready to "listen and learn" and share ideas
Avoiding leaving work area during peak periods
Taking breaks only when approved by the Manager
Keeping a clean and professional appearance at all times
Perform other duties as assigned
Qualifications:
Must be 18 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must be a high school graduate or equivalent
Must have six months or more related experience
Must have open work availability to work nights, weekends, and holidays
Physical Demands:
Frequently required to lift up to a maximum of 30 pounds
Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
Frequently required to stoop, crouch, or kneel
Ability to interact with others while maintaining a courteous and positive demeanor.
Work Environment:
The work environment contains bright lights, loud noise, and stressful situations.

At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.

We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on any status protected by the laws or regulations in the locations where we operate.