Host

at Carlson Rezidor Hotel Group in Salt Lake City, Utah, United States

Job Description

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visitwww.choicehotels.com.

The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.Position Summary

The role of the Greeter/Host/Cashier is to maintain a courteous, efficient and welcoming entrance to the restaurant and bar.
TheRadisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual to ourFood & Beverageteam as a Host.

Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greet and welcome guests and respond to requests in a friendly and courteous manner
Notify servers of new seats in their section to ensure our guests receive immediate and proper attention
Ensure a high level of visibility in restaurant during entire shift by remaining at the greeter station and periodically circulating through the restaurant to assist servers, respond to guest requests and observe the efficiency of the food and beverage operation
Elicit feedback from departing guests on their experience in order to continually improve the operation to increase guest base and maximize revenues
Maintain a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties
Communicate with kitchen and staff to ensure steady flow of dining guests
Maintain list of waiting guests, know which server is covering each station; what tables are available and how to seat guests alternately in each section
Promptly greet arriving guests with a warm, sincere greeting
Take and input reservations
Answer telephone according to standards
Clean tables, chairs and floor area as needed
Polish silver and folds linens
Assist service team as necessary to meet and exceed the guests' expectations

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations:
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest
Satisfaction.

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.
Requirement/Skills

Minimum of one year hospitality experience in Customer Service;
Strong verbal and interpersonal skills;
Works well independently or as part of a team;
Strong attention to detail;
Commitment to exceptional guest service;
A positive attitude;
Adhere to the policies and procedures of the hotel.

Physical Demands

Perform repetitive hand and arm movements;
Ability to lift, pull, push up to 70 pounds;
Must be able to push a luggage cart containing several pieces of luggage, up to 70 pounds each;
Must be able to squat, bend, kneel and twist;
Ability to stand for long periods of time;
Occasional lifting, pushing, or pulling of more than 50 pounds

Other Information

The hotel business... For full info follow application link.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.