at Yahoo! Inc. in Champaign, Illinois, United States
Job Description
Yahoo is a global media and tech company that connects people to their passions. We reach hundreds of millions of people around the world, bringing them closer to what they love-from finance and sports, to shopping, gaming and news-with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.
Yahoo is a global media and advertising company connecting people to their passions. With one of the largest online audiences in the world, Yahoo brings people closer to what they love - from finance and commerce, to sports and news - with the trusted products, content and tech that fuel their day. We are a part of daily habits, like in email and weather apps. For partners, we provide a full-stack platform to amplify businesses and drive more meaningful connections across advertising, search and media. Yahoo Sports connects fans to the sports and fantasy games they love most, providing personalized quality content and superior fan experiences every day.
You'll be spearheading collaborations with various brands at Yahoo, overseeing a team of account managers and ad operations specialists. Your role entails achieving impactful outcomes, optimizing workflow efficiency, and nurturing top performers.
Role Overview:
As the Team Lead, you will be responsible for managing and guiding a team of account managers and ad operation specialists to ensure the successful execution of advertising campaigns and exceptional client satisfaction. Your role involves a blend of leadership, strategic planning, client relationship management, and operational oversight.
Key Responsibilities:
- Team Leadership: Provide leadership, direction, and mentorship to a team of account managers and ad operation specialists. Foster a collaborative and supportive team environment that encourages innovation, productivity, and professional growth. Conduct regular performance evaluations, provide feedback, and identify opportunities for skills development and training.
- Client Relationship Management: Collaborate with account managers to develop strategic account plans, ensuring alignment with clients' business objectives and KPIs. Oversee the resolution of client inquiries, escalations, and requests in a timely and satisfactory manner.
- Campaign Strategy and Optimization: Work closely with account managers and ad operations specialists to develop effective advertising strategies that drive client success and meet campaign objectives.vMonitor campaign performance metrics, analyze data, and identify opportunities for optimization and improvement.vProvide strategic recommendations and guidance to optimize ad targeting, creative messaging, and budget allocation.
- Operational Oversight: Ensure adherence to established operational processes and best practices for campaign setup, delivery, and reporting. Coordinate with internal teams (e.g., sales, creative, analytics) to streamline workflows and address operational challenges. Implement quality assurance measures to maintain high standards of campaign execution and delivery.
- Performance Reporting and Analysis: Generate regular reports and performance insights for leadership, highlighting key metrics, trends, and campaign optimizations. Conduct post-campaign brand analysis to evaluate performance trends and identify areas for future improvement. Present findings and recommendations to clients and internal stakeholders in a clear and actionable manner.
You Must Have:
- 5+ years in account management or related field,...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
