at Centerstone in Anna, Illinois, United States
Job Description
Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.
Job Description:Summary of Responsibility
In keeping with the Mission/Vision/Values of Centerstone, an Emergency Medical Technician (EMT) provides comprehensive care to residential patients; provides medication monitoring, education, and prescriber collaboration; provides information, education and support for clients; promotes wellness, recovery and skill building to sustaining better heath; prevention training in the areas of wellness, recovery, managing symptoms, making healthy life style choices, recognizing and responding to relapse, managing crisis and achieving and sustaining recovery. It is expected that the EMT function as an integral, cooperative member of the agency team of professionals and will provide outstanding internal and external customer service and maintenance of appropriate documentation. An EMT is required to work independently (or under the direction of supervisor) when performing job tasks/providing services. As part of Centerstone's team-oriented philosophy, an EMT is expected to actively participate in variety of cross-functional teams and performance improvement initiatives.ESSENTIAL DUTIES
Completes job requirements with independent action and resourcefulness and seeks out additional duties during periods of downtime. Organizes time, effort, and use of resources to achieve desired outcomes. Centerstone expects all staff to have a strong desire to provide excellent customer experience; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; must possess the flexibility to work with consumers at various stages in their personal growth; and to have an attitude of wanting to continuously improve their own performance as well as that of Centerstone. This also includes consistently returning phone calls and e-mails within 24 hours and updating voicemail/out of office e-mail, as well as consistently using pleasant tone and having a helpful attitude. Treatment must be recovery focused taking into account trauma informed care practices. Provides consistent, personal growth-focused services to all assigned consumers by maximizing time spent working directly with consumers to assist their personal growth process. To demonstrate consumers are the first priority, ensure hours of care expectations are met and time is dedicated to providing personal growth services to consumers, their families and collateral contacts. (for clinical/direct service jobs). Meet or exceed Key Performance Indicators (KPI's) expectations. Treats all consumers and colleagues with dignity and respect, regardless of race, ethnicity, nationality, religion, sexual orientation, gender, or other legally protected status. Shows consideration for others, works cooperatively with any coworker; provides constructive feedback without undue criticism of others; displays appreciation of differences in approaches, personalities, and viewpoints of others. Works professionally, respectfully, positively and cooperatively within a team-based framework to promote Centerstone's commitment to consumer personal growth. Completes all required documentation legibly, accurately, timely, and thoroughly using clinically appropriate terminology and containing clinically relevant information and applicable standards. Demonstrates utilization and incorporation of audit feedback when completing documentation. (clinical/direct service) Supports the strategic goals and mission/vision/values of Centerstone at all times when interacting with consumers, co-workers and professionals from other organizations and presents a positive and professional demeanor. Takes initiative to prevent and resolve problems and offers recommendations for improving services and transforming Centerstone into an organization that embraces excellent customer experience. Assist service recipient in developing an individualized treatment plan, must be person centered, family centered, and service centered. Monitor service recipient progress in treatment and participate in treatment plan reviews as assigned. Update treatment plans as appropriate. Submit treatment plans at all stages for medical review, if applicable. (clinical/direct service) Conduct intake for recipient entering services, including explaining services, gathering... For full info follow application link.
Centerstone is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
