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Credit Resolution Group Quality Analyst (100% Remo

at First-Citizens Bank & Trust Company in Chicago, Illinois, United States

Job Description

Overview

This position provides quality auditing services through analysis to the Credit Resolution function of the Bank. Evaluates work processes to ensure compliance with applicable procedures and regulations. Collaborates on the development of process enhancements in response to identified risks or auditing efforts. Provides best practices research, reports, and quality audit scoring to support the continuous improvement of function abilities.
Responsibilities

Analysis - Conducts audits of credit resolution activities by analyzing daily work. Analyzes for compliance to process flows, applicable regulations, and department policies. Designs audit procedures, techniques, and sample approach or sizes that support accurate assessments. Effectively communicates findings to the appropriate parties.
Reporting - Produces reports based the independent assessment of procedures, workflows, and internal controls. Conveys audit findings, deficiencies, and areas of improvement. Defines and documents scorecards for each functional area to supply objective ways of measuring metrics.
Identifying Risk - Identifies risk through the analysis of the internal control system. Collaborates with management on process enhancements to mitigate identified risks. Defines and implements standards for testing parameters focused on high-risk tasks.
Business Support - Supports all quality audit and related initiatives by contributing to department projects. Builds and maintains strong relationships with management, associates, and wider business units to assist in the achievement of wider organizational goals.
The base pay for this position is relative to your experience but the range is generally $72,600.00 to $111,320.00 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits
program which you can review here: https://jobs.firstcitizens.com/benefits
Qualifications

Bachelor's Degree and 4 years of experience in Financial Industry, Audit, or Quality Control and Audit OR High School Diploma or GED and 8 years of experience in Financial Industry, Audit, or Quality Control and AuditPreferred Area of Experience: Collections, Default, Loss Mitigation, Foreclosure, Bankruptcy, Supervisory, Quality, or AuditSkill(s): Knowledge of applicable regulations (i.e. FDCPA, TILA, RESPA, Uniform Retail Credit Classification and Account Management Policy, ECOA, FCRA etc.), Knowledge of CACS, SAGENT, ALS, FDR

First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status.

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Job Posting: 11916721

Posted On: May 20, 2024

Updated On: May 27, 2024

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