at Information Resources, Inc DBA Circana Inc in Chicago, Illinois, United States
Job Description
Let's be unstoppable together!Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.
Position Overview
As a Client Insights Consult for Circana's ALBev and Tobacco vertical (ABT), you will be responsible for business development and custom solution analysis and will support multiple strategic accounts across Retailer Gateway Programs. You will work with big data, particularly Point of Sale (POS), Supply Chain, Shopper, and Consumer data, to evaluate research data, identify key insights, and recommend actionable steps that drive value and directly impact the Clients' profitability.
If you possess the ability to work collaboratively as a trusted advisor and thought leader with category management and field sales teams, uncover meaningful insights to impact and improve your Clients' business and identify new opportunities to address key business needs, this position is an excellent fit for you.
This role offers a flexible location. The role could require ~30% travel depending on business needs.
Client Insights Consultants at Circana possess and execute four key skill sets:
- Analytic Capability: Use a systematic approach to analysis and solving problems that involve using the various Circana data assets & solutions, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before acting.
- Quality Control: Drive to achieve high-quality results through effective data integrity.
- Planning and Organizing: Determine effort and resources required to meet objectives; able to plan, coordinate, and manage resources effectively to ensure task completion.
- Client Obsessed: Consistently act with Client satisfaction in mind and follow through on commitments to ensure the needs of the Client are met.
- Consultative Selling: Apply knowledge of the Client's business and the industry to identify, create, and close business opportunities.
- Priority Account Engagement
- Provide strategic, white-glove support for priority Clients and account teams including (Clients subject to change based on strategic importance) within Circana's ALBev and Tobacco organization (ABT)
- Partner with Clients and ABT Account Leaders to proactively identify, structure, and answer Client related business questions
- Inform Client's 3 to 5-year strategic plans
- Address strategic retail questions
- Influence key Client stakeholders by providing:
- Proactive insights
- Addressing business questions
- HQ/Retail support and collaboration
- Industry thought leadership
- Solution training/adoption
- Troubleshooting issues and communicating with cross-functional teams to resolve
- Custom solutions/projects to solve critical business needs
- Collaborate with peers from the internal strategy team on Client and retailer projects
- Drive Client satisfaction, resulting in positive net promoter scores and new business wins
- Create compelling Client-ready content that is easy to understand, and digest and provides compelling recommendations across key data sets including point of sale, consumer, and loyalty/frequent-shopper data
- Leverage learnings from Client interactions to modify & maintain Circana ABT selling story (Client business overview) in Unify
- Create content that can be shared across ABT Clients with minimal alterations
- Update & maintain a repository of Client presentations on the ABT HUB site
- Support RFP-related projects and workflow
- Create/refine tools that can be used to internally evaluate ABT Client potential and assist in uncovering ad hoc or Retailer Gateway opportunities
- 5+ progressive years of experience in marketing and sales analytics with CPG manufacturers, retailers, or marketing analytics firms
- Demonstrated expertise in translating data and analysis into relevant insights, packaging the learnings into Client-ready presentations, and presentation skills
- Ability to build rapport cross-functionally and engage in a consultative manner with Clients when helping solve/manage key business needs and influence thinking
- Experience with Circana/IRI consumer and shopper data assets OR other syndicated data solutions
- Bachelor's degree required, advanced degree a plus
This job is also eligible for bonus/incentive pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
You can apply for this role through the Circana Careers website or Intranet site for internal candidates.
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