at Wintrust Financial Corporation in Rosemont, Illinois, United States
Job Description
Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, were dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $50 billion in assets.
Why join us?
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An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
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Competitive pay and discretionary or incentive bonus eligible
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Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
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Family-friendly work hours
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With 175+ community bank locations, we offer opportunities to grow and develop in your career
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Promote from within culture
Why join this team?
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We have a culture that encourages an entrepreneurial spirit
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We offer multiple opportunities for development and upward mobility
What Youll Do:
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Achieves pipeline conversion and loan service time objectives in line with budget plan.
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Monitor workflows and department metrics to increase service levels while increasing staff productivity without sacrificing quality or increasing risk.
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Leads coordination and implementation of third party services consisting of Appraisal, Insurance, Title and Closing to ensure error free, high quality processes and execution.
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Oversees overall department financial management, planning, systems and controls.
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Meet established productivity levels and turnaround times as set by management
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Review weekly pipeline reports and reallocate as dictated by volume
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Responsible for Cycle times.
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effectively resolve problems that arise on a daily basis
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Be up to date on all investor, agency, FHA, VA, and Loan guideline changes along with any overlays.
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Ensure the accuracy of all necessary criteria for specific loan types, products, rates and fee structures.
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Ensure that all relevant policies, procedures, internal controls and processes are kept up to date and meet all regulatory and other requirements.
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Responsible for QA High Findings %
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Contributes to short and long-term organizational planning and strategy as a member of the management team, including an initiative focused on achieving operational excellence.
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Create and maintain a team environment among loan officers and processing staff to complete transactions timely and efficiently
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Monitor file flow to ensure SLA's and KPIs are consistently met or exceeded.
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Demonstrate a sense of urgency by taking on immediate issues concerns as needed.
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Monitor and Improve/maintain Customer Stat.
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Responsible for closing times.
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Responsible for Employee Engagement initiatives and results.
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Establishes, leads, and retains a best in class loan operations team.
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Manages a skilled team...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
