at Medline Industries, Inc. in Northfield, Illinois, United States
Job Description
Partner strategically with sales and product division teams to provide insight into clinical processes and provide clinical and
educational expertise in order to secure or enhance current business
Overall goal is to link clinical practice with products and programs through strategic relationships with healthcare personnel in the
specialty area.
RESPONSIBILITIES
- Provide clinical support and develop content and additional components for sales programs and initiatives. Coordinate discovery
assessments, educational program offerings and system of products with targeted customers. - Represent the Sales Division by making presentations at the C-suite and/or national account level. Participate in forums,
committees, and professional associations as the clinical expert and subject matter expert the clinical product/program. - Effectively maintain relationships with C-Suite of key customers as evidenced by increased pull-through sales, no lost business,
product embedding, and business retention. - Work closely with internal analysts, sales reps, and up to C-suite customers to identify opportunities within an engagement. Provide organized customer insights and identify opportunities for sales and engagements to sales teams.
- Interface with Sales, Marketing, Product Divisions, Clinical Specialty teams and other healthcare professionals across all geographies
to understand, consolidate, and aggregate business needs, market trends and market direction. - Strategize with sales force within assigned geography and assist with identifying and developing key clinical relationships. Focus on
clinical touchpoints and sales growth within assigned targeted accounts. - Conduct investigations, waste assessments, clinical review & observations for improved practice and best practice
recommendations and identify standardization opportunities. Communicate learnings/new knowledge for the field to management
and sales departments. - Provide formal education to sales and customers. Provide, coordinate and present education on a local customer level to a
national/corporate level. - Key partner to Sales teams in sales solution implementation.
- Lead presentations/clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments
for programs of specialty area. - Contribute to the development of new products along with the modification and improvements of existing products by providing
customer (end user) insight for process enhancement and improvement opportunities. Collaborate directly with product managers
and divisional representatives as needed to provide subject matter expertise and influence strategy of new products and sales
solutions; utilizing customer and industry knowledge. - Stay up-to-date with industry trends and current events; present at local or national professional organizations.
- Demonstrate advanced expertise in comprehensive approach to sales and expertly navigate large systems/customers.
- Mentor new team members, participate in sales team training or assist leadership in team training, meetings and/or National Sales
Meetings. Provide team leadership in absence or request of manager; represent the Clinical Practice team in manager's absence or
request at Director level meetings
Education
- Per certification requirements.
Certification / Licensure
- Position requires at least one of the following certifications per specialty area or meeting state-specific requirements to practice:
VA-BC...Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
