at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Learning System Administrator and Support
Learning System Administrator and Support
Hiring Department: Technology Solutions
Location: Chicago, IL USA
Work Schedule: Monday - Friday 9:00 am - 5:00 pm
Requisition ID: 1024739
Posting Close Date: 6/4/2024
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
This is a full-time and benefits eligible position. Hybrid and flexible work schedules are available. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits
UIC is seeking a Learning System Administrator and Support to join our Technology Solutions team. This role is primarily responsible for the administration of the Learning Management System (LMS) and providing Tier 2 troubleshooting support for various academic technology applications and systems of UIC instructors and students. The focus for this position includes coordinating incident resolution, when needed escalation to respective responsible parties, both internal and external, as well as associated task assignments and training for a Tier 2 internal team.
Oversee day-to-day system administration of teaching and learning systems, including maintenance and support, with particular relevance to the LMS. Assist in testing, and integration of UIC's learning systems. Assist others working in the LMS, web and video conferencing applications, and various teaching and learning technologies and related support activities. Perform other related duties as assigned.
The University of Illinois Chicago, Technology Solutions group provides critical enterprise IT services and infrastructure support of the University's strategic mission to inspire excellence.
Core infrastructure services cover the spectrum of a modern computing environment. Provided services include data and voice network communications infrastructure, identity and access management, security operations and monitoring, enterprise computing infrastructure, advanced computing for research, web communication and collaboration, and associated helpdesk services.
Technology Solutions is comprised of dedicated staff whose mission is to enable excellence through information technology. If you are looking for a challenging, family-friendly environment in which you can support the academic, research, and business operations of an R1 university, this is a job for you to consider.
Duties & Responsibilities:
Provide comprehensive support for academic technology. Assist clients in using LMS tools, multimedia, communication, collaboration, and other software applications. Coordinate and ensure continuity through proactive system administration, support team coordination, and direct instructor and student support.
Establish and maintain effective communication mechanisms regarding work status, ideas and information, and project developments among team members; design and implement training plans and roll-out... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
