at Silliker, Inc in Chicago, Illinois, United States
Job Description
Technical Account Manager
Remote
Regular
MERIEUX NUTRISCIENCES
As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.
If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!
YOUR DAY TO DAY LIFE
We are looking for a Technical Account Manager in USA. Your mission will be to:
**Looking for a candidate stationed in Northern California market (ie. San Francisco, Sacramento) **
Standout candidates will have experience selling laboratory testing services in the microbiology and chemistry fields, in various disciplines of the food and beverage industry
Purpose (Objective):
The incumbent is responsible for profitable revenue growth of designated Premier accounts in the assigned territory through retention of existing business, increasing prices, and capturing new business with value added selling of Merieux NutriSciences total package of food safety services. The incumbent will also be responsible for assisting with the onboarding and future account maintenance and growth of new clients acquired by the Technical Sales Managers (TSMs) in their assigned territories.
Main activities:
*Establish strong relationships with existing designated Premier accounts in the assigned territory at various levels with key business and technical contacts throughout the organization.
*Work with BDMs to define and execute a strategic growth strategy for specific segments within assigned territory.
*Work with TSMs to transition accounts falling into the 12 month timeline to take over full account management for these accountsincluding managing and responding to sales related internal day to day technical client needs. Transition process should begin 90 days prior to the 12 month date.
*Attain new business from assigned designated Premier accounts through cross selling additional services and further account penetration.
*Negotiate prices, increases and renewals with assigned accounts, and work with appropriate sales teams to provide accurate and complete information to create quotes, agreements, renewals and RFPs. Conduct analyses for assigned accounts and provide direction for the larger sales team in the negotiation of price decisions that support company objectives.
*Meet established quota numbers and performance expectations set with SVP Sales & Commercial Operations including but not limited to: IMPACT, sales quota and individual sales metrics. Demonstrate documented growth within the segment that includes all MXNS services.
*Follow sales support processes, complete expected documentation such as CRM, call reports, jot forms, etc. and system updates as required.Utilize sales support tools such as MyMXNS, Showpad, Qlik, Sales Navigator, Mintel, etc.
*Provide monthly, quarterly and annual updates to sales leaders on individual sales KPIs, growth, losses and percent to target as well as general updates on assigned territory.
*Develop and maintain professional selling skills following the Sandler Training methodologies as well as technical expertise relating to food safety and quality programs. Participate in the monthly sales conference calls and in divisional/national sales training events.
*Support corporate quality and continuous improvement process.
*Perform other related duties as needed.
Communication:
Internal Interlocutors:
*Frequent contact with laboratory directors and managers, client service personnel, and technical directors to obtain service information for clients.
*Some teamwork is required with other personnel in similar positions as well as with corporate groups including: marketing,
*IT, Research and Technical Services.
*Laboratory director, Operations Managers and client service personnel must be kept informed of activities to ensure that client needs are met.
*The incumbent is expected to make suggestions regarding pricing, value added service opportunities and account management with assigned and recently onboarded key Premier clients and National Accounts.
*The parameters of each situation will determine the guidelines for solving any problems.
*Recommendations are made to the Division Vice President if a solution is not readily available.
External Interlocutors:
*Frequent contact with potential and existing clients is required to perform position responsibilities.
*Contact... For full info follow application link.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities
