at Humana in Springfield, Illinois, United States
Job Description
Become a part of our caring community and help us put health first
The Lead Data Product Manager will work within the Enterprise Operations Enablement (EOE) Business Intelligence team. The EOE Business Intelligence team is a Shared Services area focused on data, reporting and data science supporting Humana’s Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize the same, to reduce administrative cost and improve the customer’s experience.
The Lead Data Product Manager is responsible for collaborating with stakeholders to identify data needs by leveraging the data flow throughout an entire product lifecycle and documenting the data requirements for each new capability, functionality, or product. This individual works as a liaison and manages data features between the solution and product teams.
In this role, you will have an opportunity to influence the design and development of a solution in order to provide data sets that improve the quality and insights to business partners.
The ideal candidate will:
+ Define problem statements, features, value, benefit hypothesis, and identify teams needed to deliver work
+ Prioritize features spanning across all technical delivery teams supporting data
+ Ensure product owners have clear understanding of objectives, strategy, and success criteria
+ Translate the business needs to data requirements
+ Consult in capability development
+ Model and encourage Agile behaviors within the team
+ Identify opportunities for process improvements
+ Experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions
+ Exhibit strong written and verbal communication skills
+ Be an innovative thinker and self-motivated with an innate curiosity around data
+ Ability to manage multiple priorities and meet deadlines
+ Use independent judgment requiring analysis of variable factors and determining the best course of action
Use your skills to make an impact
Required Qualifications
+ Bachelor’s Degree in a technical realm OR relevant experience as a product manager
+ 2+ or more years of project leadership experience
+ SAFe Agile POPM certification
+ Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
+ Strong written and verbal communication skills
+ Working knowledge of Azure Dev Ops (ADO)
+ Ability to communicate effectively and deliver presentations to senior leaders
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
+ Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field
+ Knowledge or Cloud Computing is a plus
+ Familiarity with the healthcare insurance industry
+ Six sigma certifications
+ Previous experience with Genesys or other consumer experience equivalent platforms a plus
+ Experience producing metrics, measurements, trend reports, problem analysis and process improvement
Additional Information
Work-At-Home Requirements:
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Why Humana? You’ll experience the following perks as a full-time Humana employee:
Compensation and Financial Security?- Our pay philosophy is designed to motivate and reward associates for their skills and contributions to the company. We provide options to help you plan for your future and protect your assets: Competitive base pay, Recognition pay, and a 401(k) retirement savings plan with a company match.
Your Whole Health?- Humana’s health products and services are designed to encourage personal wellness and smart healthcare decisions for you and your family: Medical, dental, and vision benefits, Health plan incentives, Paternity leave, etc.
Work Perks?- Humana knows your life extends outside of work. We have many options to support your interests and needs. Some departments have the flexibility to allow associates to work from home, and we offer all associates: Paid time off, holidays, volunteer time, jury duty pay, Associate charity matching program, Discount programs with major retailers, etc.
Grow With Us?- Humana provides growth and career opportunities that can help you develop your skills and build your future with the organization: Internal and external learning events, Tuition assistance, Inclusion and diversity training, etc.
Social Security Task:
Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.
Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first-round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview.? In this interview, you will receive a set of interview questions over your phone or via email to complete. Some of the questions may require longer responses and using a computer vs phone to type responses may work best. You should expect this interview to take about 15-20 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 – $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, ‘Humana’) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYS
