at Ford Motor Company in Springfield, Illinois, United States
Job Description
Select Account Manager – Ford Pro
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories, and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.
In this position…
The Ford Pro Select Account Manager reports directly to the Ford Pro General Manager, Commercial & Government Sales. General responsibilities for the role are as follows:
+ Support and guide select account managers (SAMs) reporting to this position in achieving objectives and key results with ICE/BEV Vehicle Sales, Charging, Fleet Management Software, and Telematics service solutions.
+ Review and approve Competitive Price Allowance (CPA) proposals for valued and strategic long term Ford Pro SAM customers.
+ Provide counsel to fleets on new product offerings, production, and distribution timing, while actively pursuing small customer conquest fleets.
+ Maintain and continually develop strong relationships with fleet management companies who order and drive many small customer fleets to Ford Pro.
+ Drive SAM utilization of customer sales tools, i.e. Salesforce, FBMS for internal and external end user support.
+ Actively develop and maintain cross functional relationships with key Ford Pro stakeholders (Charging, Telematics, FMS), working towards mutual Pro metrics & objectives.
+ Ensure customer satisfaction through support of SAM team and results driven by yearly customer survey for each account manager.
+ Continued support and development of select account managers career and future development.
You’ll have…
+ Bachelor’s or Master’s Degree Required
+ 5+ years of experience in account management working with various customers in managing their day to day business
+ 3+ years of experience of data analytics using Excel
+ 3+ years of experience working on presentations for customers utilizing PowerPoint
Even better, you may have…
+ Ability to manage and support employee’s reporting to position
+ Strong communication and customer service skills
+ Able to collaborate with various Ford Pro departments and teams
+ Strong knowledge of Ford Pro’s fleet and commercial portfolio
You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
+ Immediate medical, dental, vision and prescription drug coverage
+ Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
+ Vehicle discount program for employees and family members and management leases
+ Tuition assistance
+ Established and active employee resource groups
+ Paid time off for individual and team community service
+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
+ Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here: https://fordcareers.co/LL6NonHTHD
This position is a leadership level 6.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Requisition ID : 30121
