at Ford Motor Company in Springfield, Illinois, United States
Job Description
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life.?We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!
In this position…
The Order Management System Product Manager will be responsible for leading the development and enhancement of our order management system (OMS), a key component of our eCommerce platform. This role involves working closely with cross-functional teams to identify, prioritize, and execute product features that improve order processing, inventory management, and overall customer satisfaction. Your expertise will guide the evolution of our OMS to meet the growing demands of our clients and their customers.
What you’ll do…
+ Develop and implement a product vision and strategy for the order management system, aligned with the overall business goals.
+ Conduct market research and gather user feedback to identify new features and improvements that address customer pain points.
+ Collaborate with engineering, customer support, and operations to prioritize and deliver high-impact product enhancements.
+ Manage the product roadmap, ensuring timely and effective execution of product development milestones.
+ Define and track key performance indicators (KPIs) to measure product success and inform future development decisions.
+ Serve as the primary liaison between the product team and external stakeholders, including customers, partners, and vendors.
+ Ensure the order management system complies with industry standards, and regulatory requirements, and integrates seamlessly with other eCommerce tools and platforms.
You’ll have…
+ Bachelor’s degree in Business Administration, Computer Science, or a related field.
+ Proven experience as a Product Manager, specifically with order management systems or similar software in an eCommerce environment.
+ Strong understanding of eCommerce operations, including inventory management, order processing, fulfillment, and customer service.
+ Excellent problem-solving, organizational, and analytical skills.
+ Ability to work effectively in a fast-paced, agile development environment.
+ Exceptional communication and stakeholder management skills.
+ Experience with agile software development methodologies.
You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://fordcareers.co/GSR-HTHD
This position is a salary grade 7.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Requisition ID : 29396
