at Intermountain Health in Springfield, Illinois, United States
Job Description
Job Description:
This position works under the Business Applications Manager for the Intermountain Payroll Support team and is part of a centralized, system wide business applications team responsible for overall production, configuration, and support for enterprise-wide application in their area of accountability. The area of accountability for this posted position is Payroll Support and Timekeeping, and includes support and configuration of the UKG Dimensions (now Pro Workforce Management) platform.
The Application System Technical Analyst-Staff role works closely with other Payroll Support team members, applicable Business Applications teams, and internal business stakeholders to support current and future payroll and timekeeping platform(s) and processes. This role requires a positive, team oriented, and collaborative approach, and is responsible for working hand in hand with his/her functional team(s) in all aspects of business applications, including but not limited to planning, analysis, designing, building, testing, deploying and support of applicable systems. This role also includes assisting with or facilitating closing payroll activity for every payroll processing occurrence, direct customer/caregiver engagement, incident resolution, priority issue response, and process documentation creation and maintenance.
Unfortunately, we are not currently considering candidates that require visa sponsorship for this position. We apologize for the inconvenience.
Job Essentials
1. Under supervision, documents and recommends workflow changes and technical/functional designs needed to support the business requirements for common and moderately complex problems.
2. Under supervision, solves common and moderately complex issues, incidents, and problems according to agreed upon service levels and according to IS Standards. Collaboratively works with peers, internal and external stakeholders, and vendors.
3. Under supervision, configures, installs, implements, monitors and maintains systems with moderate complexity (applications, workflows, processes, etc.). Follows documentation standards.
4. Acquires and maintains a moderate understanding of the technical and functional architecture of assigned systems and integration.
5. Understands security and compliance requirements and complies with all policies and procedures of assigned systems.
6. Participates in the creation and management of project plans. Consistently meets agreed upon deadlines or escalates issues, concerns and barriers to key project leaders. Assists in the prioritization of tasks / assignments.
7. Under supervision, tests applications, systems and configurations for projects of moderate complexity and according to IS standards.
8. Participates and collaborates with key stakeholders in the training of peers, end-users, and other IS team members.
9. Participates in the development of training and knowledge based materials for use by peers, end-users and other IS team members.
10. Under supervision develops and implements communication plans to all stakeholder groups.
11. Consistently delivers an extraordinary customer experience when interacting with peers, end-users and others.
12. Maintains a moderate level of understanding of industry application /implementation methodologies, tools and techniques.
Minimum Qualifications
Bachelor’s degree in an information technology, clinical, or healthcare (clinical or business) related field. Degree must be obtained through an accredited institution. Education is verified.
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Four years of equivalent information systems, clinical, or clinical information system experience
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One year of experience providing analysis, design, configuration, implementation (technical and functional) and support of business/financial or clinical information systems.
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Three years of experience as an expert user of the targeted system(s) (e.g. PACs, Financial System, etc).
Preferred Qualifications
Experience with payroll or timekeeping systems and processes.
Experience with UKG Dimensions (now Pro Workforce Management) or UKG Workforce Central platforms highly preferred. Experience with Workday HCM also preferred but not required.
and
Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users, and others
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Demonstrated strong written and oral communication skills in English in a technical or healthcare environment.
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Demonstrated interpersonal skills.
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Ability to present ideas in user-friendly language.
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Self motivated and directed.
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Keen attention to detail.
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Ability to effectively prioritize and execute tasks in a high-pressure environment.
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Demonstrated strong customer service orientation.
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Experience in a healthcare environment.
Physical Requirements:
Interact with others requiring the employee to communicate information.
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Operate computers and other IT equipment requiring the ability to move fingers and hands.
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See and read computer monitors and documents.
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Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Anticipated job posting close date:
05/28/2024
Location:
Employee Service Center
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$31.47 – $49.58
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes “virtual” hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.
Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.
To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm\source=Workday&utm\medium=Redirect&utm\campaign=CareerHome\workday) .
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Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applicat
