at CDW LLC in Vernon Hills, Illinois, United States
Job Description
Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you will be actively involved in technical solving opportunities and assigned to meaningful projects that align to your skill set. Learn from top technology professionals as well as pursue certifications that are incorporated into the program.
A successful Associate Consulting Engineer (ACE) will immerse in a close-knit group of technology leaders, to collaborate with and master complex solutions to business requirements. Hone your learning by partnering with skilled engineers who value your ideas and perspectives. The Program is a meaningful milestone-based, industry-leading training program for people who have a real passion for technology, an aptitude for problem solving, and a drive for customer dedication. Further expand your knowledge, and gain hands-on experience with leading-edge technology, while accelerating your career dreams. Upon completion of the program, you will advance into a Consultant Engineer role on CDW's Services team where you will accelerate your career.
What you will do:
Driving architecture and delivering customer solutions on the Microsoft Azure Platform.
Take your collaboration to the next level by partnering with technical and business staff of customers following troubleshooting, consulting, and change management best practices leading towards more complex future engagements.
Pre-Sales - listen and observe sales activities, understand the customer needs, and ask appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture.
Planning - participate in kick off meetings. Communicate customer information and requirements with the project team. Review Statement of Work (SOW), validating against the service catalog.
Design - read design documents and contribute to the development of customer solutions. Participate in joint technology design sessions, providing technical analysis on implementation sequencing.
Implementation - perform assigned engagement activities as directed. Troubleshoot, break-fix tickets, complete service requests, and complete device software updates. This may include configuration implementation, patching, or other activities.
Operations - Participate in remediation for post incident reviews. Recognize opportunity for resolution and own what is needed to drive resolution, identify and recommend support process improvements. Contribute to Collaboration team forums and provide feedback/questions to stimulate discussion, intellectual capital and continuous process improvement.
Consulting - work with customers to understand their business needs and drivers.
What we expect of you:
One of the Following:
BA/BS including concentration in Computer Science, Information Technology, Management Information Systems, Mathematics, Engineering, or related discipline.
Associate degree in Information Technology, Management Information Systems, Mathematics, Computer Science, Engineering, or related technology focused concentration plus 1 year of relevant practical experience
Ability to work select weekends and/or after hours when business needs arise
Ability to travel up to 50%
Authorized to work for CDW in the United States; immigration sponsorship (H-1B, TN, etc.) is not currently available for this position.
Valid U.S. driver's license
Physically able to lift up to 50lbs. of equipment
Certification with Microsoft Azure is a plus
1 year relevant practical experience plus one or more applicable technology related certifications (certifications to be in active standing) is a plus
Experience in planning, deployment and operational support of advanced technologies and applications is a plus
Ability to demonstrate consulting experience is a plus
About us
We make technology work so people can do great things.
CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're your long-term,... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
