at Northwestern University in Evanston, Illinois, United States
Job Description
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Job ID49539
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Department: Alumni Relations & Development
Salary/Grade: EXS/6
*please note, this position is an 18-month term position.
Job Summary:
Contributes to the operational excellence of programs and projects run through the marketing and communications team. Ensures the effective, compliant, and efficient daily management of web and email marketing functions in support of the business area's mission and in coordination with Alumni Relations and Development partners such as the Northwestern Alumni Association and Annual Giving as well as other campus partners outside of our division. Provides support on system migrations and fulfills other responsibilities as they arise.
The program/project is summarized below.(Definitions: Program: plan or system of taking action toward a goal.Project: planned actions with specified beginning & end.)
This individual will assist with the migration of our centralized and decentralized email marketing functions as well as several web properties to a new content management system. As this work is being taken on by the digital team, this individual will also assist with regular operational tasks to ensure routine projects are running smoothly and on time.
*Administration
*Communications
*Evaluation
*Events
*IT Services
*Outreach
*Program Development
*Regulatory Compliance
Strategic Planning
Specific Responsibilities:
Administration
*Acts as liaison to IT to ensure technology systems are properly installed & maintained & meet the informational, analytical & computing needs of users.
*Ensures necessary hardware, software & network infrastructure services are appropriated from central or internal IT.
Communication, Outreach & Recruitment
*Ensures that all advertising and marketing materials accurately represent programs.
*Pursues opportunities for alumni contact & solicitation.
Evaluation
*Reviews & analyzes outcome measurements and recommends changes & enhancements to improve program/project.
*Collaborates with internal/external partners to implement changes designed to improve/increase program/project goals/objectives.
Events
*Manages planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
*Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Program Development
*Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives.
*Coordinates with program/project sponsors on the delivery of all onsite instruction and provision of logistical support.
*Manages relationships with partners, foundations, etc. and coordinates logistical support
*Continually assesses and innovates program/project to achieve educational goals.
Regulatory Compliance
*Manages development & implementation of processes & procedures for all safety, security & compliance programs.
*Manages compliance
Strategic Planning
*Manages strategic plans
*Provides advice & counsel & recommends changes & improvements to functional operations to better meet organizational needs & objectives.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
*Successful completion of a full four-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
*Experience in digital marketing-email marketing-specific experience a plus.
Minimum Competencies: (Skills, knowledge, and abilities.)
*MS Office or comparable systems
*Excellent communication skills
*Capable of multitasking, at times working with multiple teams
*Attention to detail
Preferred Qualifications:
*Alumni Relations and/or Development experience
*Experience with Anthology Encompass.
*Experience with an email marketing platform, such as Salesforce Marketing Cloud.
*Experience within a content management system, such as Cascade by Hannon Hill.
*Experience with an event management platform, such as Blackthorn Events.
*Managing workgroups and related meetings
*Basic HTML knowledge (editing links, formatting text, floating images and text)
*Knowledge of the CAN-SPAM Act and WCAG standards
*Knowledge of Chicago Manual of Style and experience following an in-house style guide
Target hiring range for this position will be between $56,000-$60,000 per... For full info follow application link.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.
