at Highgate Hotels in Columbus, Ohio, United States
Job Description
Spa Massage Therapist (Short North Luxury)
Requisition ID
2024-54014
Category
Spa
Job Location
US-OH-Columbus
Property
Le Meridien Columbus, The Joseph
Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Dallas, London, Miami, and Seattle. www.highgate.com.
Location
Le Meridien Columbus, The Joseph
Overview
Le Meridien Columbus, the Joseph is seeking a licensed massage therapist that is enthusiastic, motivated and passionate about their industry. The right candidate will be dedicated to providing excellent customer care and hold themselves to high standards by delivering outstanding service each and every time.
Responsibilities
Ability to perform massages and bodywork therapies
Ability and desire to work as a cohesive team member
Excellent written and oral skills
Ability to up-sell and cross-sell spa services
Greet clients appropriately
Understand and utilize the Client Intake Form
Able to learn new massage modalities and body wrap treatments
Understands and believes in the healing benefits of massage therapy and body work
Responsible for sanitation procedures of all tools and equipment used after each client
Ensure that the room is set up and broken down properly
Performs services within allotted time
After each client, changes room over (changing sheets, etc)
Attend all required meetings and training sessions (including webinars
Qualifications
Adhere to state, local, and county licensing laws and regulations and carry liability insurance
Knowledge of Swedish, Deep Tissue, and Hot Stone modalities
Knowledge of various modalities preferred (neuromuscular, myofascial, trigger point, pre-natal, craniosacral, and reiki)
Abides by the Salon and Day Spa service standards
Flexible availability including evenings, weekends, and select holidays
Passionate about the massage and bodywork industry and continued education
Product knowledge and recommendations
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to... For full info follow application link.
Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.
