Principal Learning Content Strategist - Human Capital Management (HCM)

at Oracle in Springfield, Illinois, United States

Job Description

Job Description

Are you an experience Functional Consultant who is well-versed in configuration of Oracle Fusion HCM Modules? Come join this exciting team!

As a member of Oracle Customer Success Services (CSS), you will join a team of SMEs charged with supporting Oracle University’s Fusion Applications Technology training content. You will participate in the planning, creation, and execution of Oracle University (OU) training assets including but not limited to the Cloud Learning Subscriptions, Certification, and Content.

The Principal Learning Content Strategist – Human Capital Management (HCM) is an individual contributor role. The individual is a self-motivated professional who uses their expertise to support OU products, curate online subscription material aligned with the HCM Product Strategy, participate in content roadmap planning, and contribute to the development and recording of training content. The ideal candidate will discover, propose, design and prototype new teaching methods, learner engagement techniques, and content for all audiences within Oracle University for our HCM educational offerings. In this role you will drive transformation, innovation, and standard methodologies for Oracle University products and services and ensure strategic alignment, rollout and execution of HCM related educational offerings & programs within the Oracle University ecosystem. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment.

What we love to see :

+ Passion for training and sharing knowledge!

+ 5+ years of hands-on experience working under the hood with Oracle Fusion applications.

+ Practical knowledge and consulting field experience working with several of the following technologies and related business processes:

+ Human Resources (Core HR, Benefits, Workforce Planning)

+ Workforce Management (Absence Management, Time and Labor)

+ Payroll

\#LI-VC7

Responsibilities

50% – Strategy & Planning

+ Develop relationships with Product Development (Strategy & Management) teams and aims to embed training strategy in product planning and release cycles.

+ Aligns with Product Development and OU teams to develop and maintain training content roadmap planning with focus on time to market aligned with Oracle Partner and Customer needs.

+ Works with strategic partners across multiple departments at Oracle (CSS, Support, Consulting) to understand customer journey and implementation lifecycle methodologies to align curriculum strategy to drive and support customer satisfaction.

+ Has intimate knowledge of OU HCM Learning Subscription content and identifies areas of focus to ensure adequate coverage in alignment with HCM Product Development, CSS and OU priorities.

+ Ensures that content direction balances both the user needs and business goals of driving Oracle IP, improving efficiency, and enhancing customer success and satisfaction.

+ Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.

+ Collaborates with Oracle University business leaders to support the identification and prioritization of programs and projects that advance our strategic initiatives.

20% – Delivery & Execution:

+ Improve the impact and effectiveness of our content through user research studies, benchmark analysis, data collection, and competitive research

+ Use knowledge of learning styles to help teams deliver a variety of content types to reach multiple audiences by Identifying and considering pros, cons, issues, obstacles, dependencies, and value associated with content design and enhancements.

+ Drives and participates in content/curriculum proof of concept and design prototypes for upstream validation and feedback from collaborators.

+ Supports Delivery with content creation and recording.

30% – People:

+ Fosters collaboration with Oracle University team members (Delivery, Go to Market, Customer Success, Guided Learning, Product Management, Production) to drive value and identify and resolve impediments.

+ Advocates for the end user and collaborator by becoming associated with the product, empathizing with, and understanding learner needs.

+ Works with the Product Development teams to continuously assess progress, disseminate lessons learned, and understand next steps

+ Participates in and contributes to learning activities around modern content design approaches and core practices.

QUALIFICATIONS and COMPETANCIES:

+ 5+ years of experience working in a fast-paced functional implementation environment with a recent emphasis on Cloud.

+ Has expertise in a specific Oracle HCM Cloud technology environment, preferably 2+ or more Oracle HCM Cloud products

+ Experienced with software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package-based solutions.

+ Experience in client facing roles and have interacted with customers in requirement gathering, workshops, design, configuration, testing and Go-live.

+ Soft Skills:

+ Balances Collaborators: Anticipating and balancing the needs of multiple partners

+ Business Insight: Applying knowledge of business and the marketplace to advance the organizations goals

+ Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

+ Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

+ Cultivates Innovation: Creating new and better ways for the organization to be successful

+ Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Demonstrated success in applying continuous customer discovery standard processes.

+ Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action

+ Interpersonal Savvy: Relating openly and comfortably with diverse groups of people

+ Handles Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

+ Nimble Learning: Actively learning through experimentation when solving new problems, using both successes and failures as learning fodder

+ Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

+ Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

+ Empathy: Understands the needs of multiple partners and is responsive in meeting their needs with the most optimal resolution

+ Comfortable working in a global setting

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $85,900 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Empl