at CrowdStrike, Inc. in Springfield, Illinois, United States
Job Description
CrowdStrike, Inc.Full time
R18778
About the Role:
The Manager role within the Field Alliances Operations team will be responsible for building and managing Field Alliances Operations theater team supporting the rapidly growing CrowdStrike Partner ecosystem and partnering with our Alliances leadership team.
This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast paced work environment, often working under tight deadlines with changing requirements.
The successful candidate will be an experienced field operations leader, capable of building and developing high performance teams in both hiring external and developing internal top talent.
What You'll Do:
Business Partner for Theater leader - be the go to for the Theater leader, heling them manage their business and solve problems, partnering with the extended Alliances operations team.
Build out and manage a team to ensure day-to-day operational excellence of Crowdstrike Alliances team
Work proactively with Alliances leaders, align with their strategy and priorities
Lead territory planning, goaling and quota setting process for Theater
Being an expert on operational processes and advisor to Alliances leader(s) and their team(s)
Working cross-functionally with other Alliances ops teams and leveraging their experience
Understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis
Advising on process enhancements and liaising with the IT and capability team.
Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future state
Instituting best practices and scalable processes including data flow
Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners
Help to set up KPIs to help monitor and optimize sales and partner performance
Onboarding of new hires. Managing knowledge transfer and training materials
Ability to optimize and prioritize tasks and acting as a point for escalation within the theater region
What You'll Need:
5 years People Management experience
8 years of Field Sales OR Channel/Partner Operations experience
Proven experience in managing field territory models
Proven experience in leading a goaling/quota setting process
Possess the ability to establish strong partnerships and relationships and successfully work across organizational boundaries
Ability to quickly synthesize data and provide recommendations
Excellent presentation and communication skills
Expertise in business applications including Excel, PowerPoint, Salesforce and PowerBI (Tableau is a plus)
Curious mind and willingness to constantly improve experience for our partners and internal teams
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We are committed to fostering a culture of belonging where everyone
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CrowdStrike, Inc. is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
