at AAR in ROCKFORD, Illinois, United States
Job Description
Title: Process Improvement Manager
Location: United States-Illinois-Rockford
Other Locations: United States
Job Number: 15730
SUMMARY
Develop and maintain a process control system to assure that business activities are conducted in an efficient manner and to assure that activities provide a strategic competitive advantage for AAR in the marketplace.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Development and implementation of effective process management control systems
Development and reporting of key performance indicators consistent with the needs of the business unit and customer requirement.
Education of fellow employees in areas of process methodology, flowcharting, Six Sigma tools, and Key Performance Indicators (KPIs)
Reporting of KPIs to business unit leader and other interested parties
Interfacing at all levels with customer and government representatives as necessary.
Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
Cooperates with top management personnel in formulating and establishing company policies, operating procedures, and goals.
All other duties assigned.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with AARs policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
CORE COMPETENCIES
Commitment to company values and ethics
Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately
Motivation: must maintain a positive attitude and strong work energy
Commitment to company values and ethics
Communication: excellent interpersonal and oral and written communication skills
Organization: very detail oriented and always comes prepared
Advanced computer proficiency
Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities
Project management skills
Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems
Leadership: demonstrated ability to lead people and get results through others
Qualifications:
QUALIFICATIONS To perform this job successfully, an individual must be able to perform e
