at Inspira Financial Trust, LLC in Oak Brook, Illinois, United States
Job Description
Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Dont meet every single requirement? Here at Inspira Financial, we believe there is no perfect candidate and want to encourage applying even if all the requirements listed arent met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
HOW YOU WILL SOAR:
The Business Analyst will be responsible for specification, prioritization, implementation, and acceptance of issues and product features in an agile environment. The product specialist will be accountable to implement and solve issues from clients within the defined SLAs. This role will work closely with product management, customer service, production support, and technology teams to ensure the issue and product feature prioritization aligns with business, customer, and technology outcomes. The ideal candidate will be a problem solver with a solid analytic foundation.
- Tracks and regularly shares progress with stakeholders on open issues, and feature requests
- Synthesizes feature requests and collaborates with product owners to include the requests into product roadmaps
- Identifies and spearheads opportunities to improve support procedures and tracks metrics to reduce the cycle time for issue resolution.
- Contributes to user stories and provides voice of the customer context for the issues and change requests reported by internal and external clients
- Grooms backlog and ensures that stories are ready for development
- Monitors and reports KPIs on product quality and issue turnaround times.
- Collaborates with various business lines and technology to analyze needs, constraints, risks, and alignment with organizational strategy and priorities
- Works in partnership with the team and stakeholders to employ Agile methods, processes, tools, and metrics to deliver value, including ongoing product backlog refinement, and release planning
- Regularly assesses features and costs to determine priorities for the team.
- Responsible for accepting product deliverables and providing guidance to the implementation teams
IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:
- Bachelors degree in Finance, Business Administration, Information Technology, Product Development or related field
- 2-4 years of applicable experience
- Strong communication, facilitation and interpersonal skills to connect and engage with the team, facilitate...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
