at Alight Solutions LLC in Chicago, Illinois, United States
Job Description
Amazing Opportunity and Great Place to Work!
Are you a fast learner who is fascinated by Client interactions?
Our Story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
Our Values
Champion People - be empathetic and help create a place where everyone belongs.
Grow with purpose - be inspired by our higher calling of improving lives.
Be Alight - act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
About the Role
The Health Client Manager I is the main point of contact for clients, handling Health Benefits delivery, reporting, and ad hoc projects. Ensure client satisfaction, provide domain consulting, and maintain requirements. Play a crucial role in effective service delivery and meeting client needs.
Responsibilities
*The client manager builds a relationship with the client and interacts with the client contacts on a regular basis.
*Understanding the client requirements and can answer questions from both an operational and technological approach.
*Managing projects from beginning to end by working with a global team.
*Coaching, consulting and developing team on best practices.
*Working closely with global team of colleagues focused on client delivery and satisfaction, Main point of contact for client.
*Leading internal and external meetings for ongoing delivery
*Managing the delivery of client reporting including non-standard client reporting needs
*Illustrating proper investigation through a variety of information sources to draw conclusions. Identify when to escalate to Performance Team Leader as needed.
Requirements
*Experience of project and client management experience including multifaceted projects and teams (including onsite and virtual)
*Possess good analytical, problem-solving, and organizational skills
*Possess excellent oral, written, and interpersonal communication skills. Ability to facilitate effective conversations with internal and external clients
*Able to persuade, influence and negotiate. (Must have a track record of influencing indirect parties to accomplish client objectives).
*Able to get adapted with changing priorities. Some travel may be required.
*Experience in Health Welfare/Annual enrollment experience, 2 or more years would be ideal.
*Experience in project management, 2 or more years would be ideal.
*Experience in coaching experience and leveraging work through others, 2 or more years would be ideal.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is... For full info follow application link.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an
