Customer Service Rep

at Novitex in Chicago, Illinois, United States

Job Description

This position requires a self-motivated, client focused, career driven candidate who exhibits leadership potential.

#LI-Onsite
Job Summary/Objective
Fill in at multiple accounts for employees who are out on schedule and unscheduled leave, preforming a variety of duties.
Essential Functions and Responsibilities:
The right candidate must demonstrate agility and schedule flexibility. Assignments and dispatches can come at a moment's notice. Perform a variety of duties in copy, print, scanning, mail, shipping/receiving, fax, reception, hospitality and records departments Lift heavy boxes, files, or paper when needed Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a high volume, production environment Adhere to business procedure guidelines and safety procedures Take direction from supervisor or site manager Maintain all logs and reporting documentation; attention to detail Perform other duties as assigned getting instructions on new assignments. Technical Qualifications Proficient computer/PC skills Locating, compiling and distributing requested files, documents and information Maintaining daily productivity logs in order to monitor department activities and work.
Qualifications
Required:
H.S. diploma or equivalent
Ability to read, write and speak English
Required to work at computer for long periods
Required to to stand, walk, simple grasp, reach with hand and arms.
Required to regularly sit, talk or hear
Required to possess close vision and ability to focus
Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
Repetitive motion is required; may require twisting/bending/climbing
May lift up to 25 lbs. frequently
Required valid driver's license
May be required to drive
Must have a flexible schedule for travel
Preferred:
Previous Customer Service experience
Repetitive motion is required: may require twisting/bending/climbing

The pay range for this position starts at $18.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.