at RCN Management Corporation in West Chicago, Illinois, United States
Job Description
Description
Direct Sales Representative -MDU
Chicago, IL
$5,000 Sign on Bonus for qualified new hires !!!
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
This role is focused on an MDU assigned portfolio with the goal of driving new connects and subscriber growth in buildings larger than 50 units. It is a dynamic opportunity to represent Astound Broadband in direct sales initiatives in the Greater Chicagoland markets. The Large MDU DSR will be responsible for the selling of our full line of internet, video, and mobile services to multi-dwelling units (MDUs) while maintaining and growing MDU penetration goals in existing contracted properties. This role will be accountable for generating and developing business relationships with building owners and property management companies to achieve installation and penetration goals while improving and innovating the customer experience.
Compensation includes base, commission, and bonus incentives.
Where you will work:
This position will be based in Astounds West Chicago, IL office, and would be an in office/field role.
A Day in the Life of the Direct Sales Representative :
Maintain a bi-weekly sales quota.
Manage and grow customer penetration across an assigned portfolio of multi-dwelling communities to meet and exceed targets.
Reach monthly installation goals by selling internet and additional services to new residential customers in assigned multi-dwelling properties.
Establish and maintain relationships with Property Managers and Leasing Agents within MDU properties to drive productivity, retention, and manage churn
Describe and demonstrate the features, benefits and value of Astound product offerings and services.
Work with properties to ensure contractual rights are upheld in accordance with Right of Entry Agreements
Meet company established revenue generating activity requirements for prospecting including regular site visits while dispositioning the status of your portfolio, contacts, presentations and sales.
Act as a single resource for sales, product, technical, and/or customer care issues and proactively follow-up with customers and internal teams for fast resolution.
Perform comprehensive monthly and quarterly building review meetings to ensure a high level of customer experience and escalate any concerns to management as necessary.
Obtain new customers in a residential market through professional, face-to-face interaction with residents, property management groups, and other referral sources.
Develop relationship with property personnel to secure lobby events or social events that puts Astound at the forefront and creates sales opportunities
Seek additional properties based on assigned management companies to increase territory
Utilize cold calling techniques.
Aggressively pursue any leads provided daily.
Distribute marketing material and participating in special sale events
Understand customer needs and articulate solutions
Attend mandatory sales meetings
Report sales statistics accurately and promptly to management
Stay up to date with what the competition is doing in your territory
Other duties as assigned
What You Bring to the Table:
High School Diploma or equivalent is a must
Basic computer skills required
Sales or marketing background in the telecommunications industry is a plus but not required
Property management experience is a plus but no required
Ability to work in a fast paced challenging environment
Excellent communications, relationship building, organizational, presentation and influence skills
Education and Certifications:
High school diploma or equivalent
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year)
Employee discount program ( If in our serviceable area)
*Benefits... For full info follow application link.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
