at NorthShore University Health System in Warrenville, Illinois, United States
Job Description
Position Highlights:
Position: Health Information Management Technician I
Location: Warrenville, IL
Full Time
Hours: Monday-Friday, standard business hours, onsite
What you will do:
Retrieves records for scanning from drop-off shelf. Completes scanning and indexing with the highest quality on a daily basis.
Performs prepping and scanning of records. Removes staples, paper clips, bands, etc. and scans documents. Identifies pages that did not scan well and re-scans documents accordingly.
Routes results to the appropriate physicians as they get scanned to the medical record.
Able to identify correct referral orders in Epic and closes them appropriately when scanning the report to the patient's chart.
Able to identify appropriate NCH forms and documents to be scanned into the legal record and reports all unidentifiable forms to the Manager of HIM.
Works on Epic work queues for failed interfaced reports. Validates correct patient and demographics and corrects errors. Sends report back into Epic, ensuring it files to the correct patient under the correct report type.
Sets up new physicians in the Transcription system as needed
Answers department calls with excellent customer service. Routes callers appropriately.
Performs Release of Information for other healthcare facilities and assists patients on retrieving copies of their medical records. Routes the legal medical record to the appropriate requester via Right Fax.
Responds to requests for records from various outside sources in a timely manner ensuring appropriate approvals are in place, requested records are available, and that all records release policies are followed.
Maintains Right Fax work queues. Resends failed routing or researches the reason for failures. Maintains all scanning equipment on a daily basis and able to troubleshoot equipment issues.
Knowledgeable with all HIPAA requirements and medical records regulations
Works on special projects as requested by HIM Management.
Adheres to all Endeavor standards, policies, and procedures.
What you will need:
Education: High School diploma required
Experience: One year medical record experience in a healthcare environment with knowledge of and experience with health information computer systems preferred
Skills:
The analytical skills necessary to resolve errors effectively and to identify opportunities for improvement.
The organizational skills necessary to prioritize and complete multiple detail oriented tasks simultaneously.
Ability to work efficiently with minimal supervision in a fast paced environment while exercising attention to detail and independent judgment within stated guidelines
The verbal communication skills necessary to present information in a clear, concise manner.
The customer service skills necessary to interact positively with patients, physicians, staff and others that request information from the department.
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options, including Domestic Partner Coverage
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit https://www.endeavorhealth.org/careers.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (https://www.endeavorhealth.org/careers) to better understand how
Endeavor Health delivers on its mission to "help everyone in our communities be their best".
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect... For full info follow application link.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
