at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Software Asset Management (SAM) is responsible for managing the software assets and license positions of Northern Trust that support business strategic goals.
The Software Asset Management Lead participates in the lifecycle of software entitlements management including active license tracking, financial baseline and forecasting of software products across multiple software publishers of various size and investment. The role will utilize a combination of products and tools including the initial software entitlements for a portfolio of vendors utilizing Flexera for entitlements mapping/utilization as well as engaging with a managed service partner.
The key responsibilities of the role include:
Engage with Entitlements Analysts to understand stakeholder software demand.
Understand existing entitlements and cost for portfolio of products across multiple software publishers
Determine growth or decline projections based on engagement with software product owners/stakeholders
Track and report on current and future volumes/obligations for designated portfolio of software products
Establish regular cadence (monthly/quarterly) to provide reporting to management and stakeholders
Engage with Entitlements Analysts to develop/improve the processes for software lifecycle and demand management
Participate in the creation and continuous improvement of systematic controls for software demand management
Ensure business adapters are operational and monitor data integrity and quality
Develops metrics and create ad-hoc reporting as needed
Other duties include:
Planning work in conjunction with IT and business priorities
Engaging with C-level executives for position reporting, issue resolution, status and strategy
Liaising with partners and peers throughout the organization
Ensures issues are identified, tracked, reported on and resolved in a timely manner
Rapidly and effectively adapts to highly dynamic and fast-paced work environment
Participates in special projects as needed and perform other duties as assigned
Fosters a positive and collaborative environment
The successful candidate will have demonstrated experience with the following:
3+ years of IT Asset Management (ITAM) experience, including Software Asset Management (SAM)
Prior experience using Flexera suite of ITAM tools
Technology Business Analysis
Financial acumen to determine and represent adequate forecasting and accruals for software entitlements
Excellent communication skills, verbal, written and presentational
Work with end users in a time sensitive environment
Self-starter, and be able to think ahead of entitlements related nuances
Highly flexible and adaptable to change
Strong team/relationship building skills
Software demand and lifecycle management for commercial software products
Experience in Procurement...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
