at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Summary:
Join our diverse team of dynamic communicators who work together to make a meaningful impact for all our stakeholders. As the Senior Specialist - Editorial and Internal Communications, you'll be able to shape the stories we share internally with our more than 23,000 global employees while connecting what we do back to our overarching strategy. The ideal candidate has a skilled journalistic mindset - capable of finding the story , crafting into traditional as well as digital-first formats, engaging communities and amplifying content across multiple channels .
Key responsibilities include proactively identifying and developing content to support a global editorial calendar aligned to strategic priorities ; finding authentic and innovative ways to celebrate our inclusive culture ; and measuring engagement to iterate and optimize results . We welcome experienced writers and digital creators who are respectfully candid, intentionally inclusive and always accountable for exceptional work to apply.
Working Model: Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.
Major Duties
- Serve as Managing Editor of the corporate intranet, weekly enterprise newsletter and digital platforms such as mobile news and signage .
- Proactively build editorial calendar and maintain cadence of deployment across the business
- Employ enterprise narrative linked to our strategy to ensure cohesive storytelling and consistency of message
- Measure performance and adopt a data-driven approach to iterate and optimize editorial strategy
- Partner closely with PR team to enhance alignment and drive integrated communications for internal and external audiences
- Help create an editorial Center of Excellence that documents best practices and service-level agreements as well as self-serve options and templates
- Maintain style guide and ensure consistency across enterprise communications
- Collaborate with in-house creative team on video production and multimedia storytelling
- Evaluate story pitches and aggregate employee questions/sentiment; recommend potential agenda items for Town Halls, all-hands m eetings and Leadership platforms
- Assist in the development of mobile news channel and expanded use of visual storytelling, including infographics and video
- Amplify a DEI narrative and demonstrate how our commitment enables our business, belonging and culture
- Provide communication support for key executives
- Share functional expertise with junior members of the editorial team
Knowledge and Skills
- Experience in communications, journalism or marketing roles, preferably in an internal/corporate newsroom or agency setting
- Experience in email marketing optimization
- Digital, social media and/or external communications experience a plus
- Visual storytelling experience...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
