at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
As the IT Asset Management (ITAM) Metrics owner, you will be part of the ITAM leadership, working closely with the team to establish, maintain and deliver insightful metric reporting capabilities. In this role, you will need to ensure the data engineering team is delivering on ITAM data needs to the organization via our data warehouse, data lake and a suite of reporting, dashboard and analytics tools.
Key Responsibilities
- Lead the design, development and continuous improvement of the ITAM reporting operating model across the ITAM function (i.e., people, process and technology that are required to maintain ITAM controls including consistent, accurate and complete metrics)
- Oversee the development of data pipelines that ingest and enrich source data to inform metrics
- Develop and manage automated dashboards and reporting to key stakeholders (e.g., IT Management, Risk Management/Audit (2LOD/3LOD), and other stakeholders such as the Board of Directors and various global Regulators
- Oversee the management of data resources, including data collection, storage, and quality while working with Northern Trust's Enterprise Data Governance team to ensure compliance with the respective standards and practices
- Apply and coach others on 'best in class" reporting practices, processes and tools
- Prepare and deliver training programs to key personnel on ITAM reporting
- Challenge the status quo and find new solutions and drive out of the box ideas
- Structure, execute analysis, identify patterns in data, derive valuable insights and recommend management actions, while delivering modern visualization of the analysis and insights, and automate the regular production of reports
Key Skills/Experience
- 10+ years experience creating, maintaining and enhancing ITAM related metrics which were leveraged for strategic and regulatory reporting.
- 3+ years leading teams to deliver analytic and reporting solutions using a variety of common reporting tools (e.g., ServiceNow, PowerBI, Tableau, Javascript)
- Experience working effectively with diverse global teams to come up with the best solution and motivate people to act (e.g., convening, structuring, owning the agenda and facilitating meetings and workshops)
- Ability to communicate effectively with all levels of the company coupled with the ability to reason, persuade and influence effectively
- Self-motivated and capable of working on your own initiative and lead others in fast-paced environments
- Data science, modeling and advanced analytics certifications or degree a plus
- Experience with agile methodologies and operations a plus
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
