at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
WEALTH MANAGEMENT ASSET SERVICING RELATIONSHIP MANAGER
OH: R123663
Major Duties:
Acts as the technical/industry expert in managing
the delivery of master trust and custody services,
analyzing client needs, recommending improvements,
and assessing the impact of any newly recommended
or additional financial services.
2. Acts as key consultant to senior contacts, assisting
in formulation of policy recommendations, redesign
of processes, and creative problem solving.
3. Facilitates planning sessions to develop new
solutions to client needs. Anticipates or creates
opportunities for enhancing client relationships.
through new products or services or increased
consulting activities.
4. Manages complex master trust and custody client
relationships.
5. Ensures overall client satisfaction by facilitating
efforts of service team, coordinating resources to
ensure timely delivery and issue-resolution, and
effectively communicating client concerns/needs
to partners.
6. Educates client on emerging issues,
regulatory and tax changes, and the general
financial environment. Translates the impact
on client activities and how it relates to bank
services.
7. Cross sells bank products/services and
leads the development of new solutions to
client needs. Coordinates presentations,
brings in experts when appropriate, closes
the sale, ensures smooth delivery of new
services, and communicates emerging needs.
8. Manages client profitability. Understands
competitive environment and anticipates and
identifies opportunities, develops pricing
strategies, and works with team to enhance
profitability.
9. Recommends new services and products
with an awareness of organizational implication
of these decisions.
The successful candidate will benefit from having the following competencies:
- Knowledge of trust and asset services and business segment-specific issues usually
acquired through work experience is required to manage complex client relationships. - Knowledge of general finance and portfolio management concepts usually acquired through formal education or experience is needed to consult
on client needs. - Skills in negotiation, leadership, delegation, and sales are necessary to service the
client relationship. - 10-15 years in financial servicing; minimum 5 years
in trust and asset services.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
