at Hyatt in CHICAGO, Illinois, United States
Job Description
Description:
The Opportunity
Hyatt seeks an enthusiastic Talent and Organizational Effectiveness Manager to join our Global Talent Management team. In this role, you will be collaborating closely with the broader HR team, Hyatt colleagues and leaders, and our teams supporting the guest experience where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
-Annual allotment of free hotel stays at Hyatt hotels globally
-Flexible work schedules
-Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
-A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
-Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
The Manager, Talent, and Organizational Effectiveness (OE) can understand business needs and support solutions for identified culture and talent outcomes for Hyatt. The manager will be responsible for the development, implementation and administration of products, tools, and processes related to talent management, colleague lifecycle moments, and the global colleague experience survey.
Position Responsibilities / Essential Functions
-Supports the success and overall adoption of talent management and colleague experience programs
-Manages the programming, survey administration, and insight strategies for specific colleague lifecycle moments (such as onboarding/offboarding/key tenure milestones)
-Collaborates with leaders and the broader talent management team to develop and refine colleague experience strategies that align with Hyatt’s strategic priorities
-Manages aspects of the colleague experience survey process, from planning and execution to data analysis and reporting
-Provides continuous improvement to survey processes to enhance data quality and the end-user experience for reporting
-Supports vendor and partner relationships ensuring high-quality service and delivery that aligns with Hyatt’s priorities and culture
-Works closely with stakeholders to translate survey findings into actionable programs and initiatives that enhance the colleague experience
-Drives the identification and execution of programs aimed at improving the overall colleague experience
-Supports the implementation and tracking of metrics and KPIs that measure the success of colleague experience programs
-Collaborates with various stakeholders across Hyatt to bring colleague experience programs to life
Qualifications:
Experience Required:
-5 years of OD, talent, or human resources experience
-Ability to work on global projects, programs, and initiatives related the colleague experience, survey strategy/administration and/or culture
-Has supported the upkeep of a talent/OE product such as an employee engagement survey, including: design, planning, reporting, and influencing with data
-Can support making and evolving product enhancements based on the expressed needs of the end-users
-Competent in research methods, survey methodology, and statistics
-Demonstrated ability to coordinate projects – prioritization, planning, task delegation, and coordination across multiple teams
-Ability to partner with and influence project teams, departments, and front-line leaders
-Consulting and project management experience with proven results
-Proven ability to provide guidance and support to stakeholders at a variety of levels
-Ability to facilitate workshops, training delivery, etc.
-Experience in partnering with vendors and supporting administrative tasks for survey administration
Experience Preferred:
-Certification in PowerBI, Tableau, or related tools
-Experience with Medallia and/or other employee engagement platforms
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office, Chicago
Pay Basis: Yearly
Job Level: Full-time
Job: Human Resources
Req ID: CHI013882
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.