at Highmark Health in Springfield, Illinois, United States
Job Description
Company :
Highmark Health
Job Description :
JOB SUMMARY
This role will serve as the strategic lead account planner within the Brand Strategy and Activation team, as part of our innovative in-house agency. The Sr. Account Planner in our environment is multifaceted, combining analytical prowess with creative insight to help fuel successful marketing efforts. The Account Planner will play a crucial role in understanding the business, the consumer and/or customer, and the market to inform and develop insights and strategies that fuel powerful campaigns and deliver exceptional results. This role requires a blend of analytical thinking, creative problem-solving, and strong communication skills.
ESSENTIAL RESPONSIBILITIES
+ Partner collaboration – Build and maintain strong relationships with business partners in order to understand and interpret business objectives and market needs into actionable insights and direction.
+ Consumer insights – Use research research and analysis to uncover valuable, actionable insights around consumer behavior, preferences, and motivations.
+ Competitive analysis – Conduct analyses of competitors’ marketing strategies, messaging tactics, and industry positioning to identify gaps and opportunities for differentiation.
+ Trend forecasting – Proactively monitor cultural, social, and industry trends to anticipate shifts in consumer behavior and inform proactive campaign strategies. Regularly share learning and insights with internal teams and leadership to foster innovation, objective decision making, and continuous improvement.
+ Strategy development – Develop innovative and data-driven strategies to resonate with target audiences and drive desired outcomes. Translate consumer insights into actionable recommendations for creative development and campaign execution.
+ Creative briefing – Lead the development of clear and compelling briefs that connect strategic objectives to target audience insights and campaign messaging. Provide guidance and feedback throughout the creative development process to ensure alignment with brief’s insight.
+ Message development – Collaborate with creative teams to develop and/or refine messaging frameworks, brand positioning statements, and campaign concept ideas that resonate with target audiences, and oversee concept testing as relevant, to validate messaging meets the desired objective.
+ Engaging presentations – Prepare and deliver presentations to leadership and partners to effectively communicate strategic insights and recommendations, and serve as a trusted advisor to partners, offering guidance and actionable insights to drive business success.
+ Other duties as assigned or requested.
EXPERIENCE
Required
+ 5 years of experience with account planning, strategic planning, or related role within an agency environment.
+ 5 years of experience working with diverse teams and collaborating effectively across departments.
Preferred
+ None
SKILLS
+ Ability to work cross-functionally among different business units to align on strategic and creative direction.
+ Proficiency in all Office products (Word, Excel, PowerPoint, Outlook), as well as technical ability to learn various other online applications to document and share information (Confluence, Workamajig,Adobe DAM, etc.).
+ Strong oral & written communication skills.
+ Strong relationship management skills, including the ability to inspire, lead through influence, create consensus and negotiate priorities.
+ Ability to help create strategic frameworks that ensure continuity across campaigns but also allow for creative exploration to solve for specific market conditions and/or business challenges.
+ High degree of independence, self-motivation and commitment to consistent follow through for deadlines, budgets and excellence in execution.
+ Strong analytical skills with the ability to interpret data and draw actionable insights.
+ Excellent communications and presentation skills with the ability to articulate complex ideas clearly
+ Ability to manage multiple projects simultaneously and meet tight deadlines in a fast paced environment.
EDUCATION
Required
+ Bachelor’s degree in marketing, advertising, communications, psychology/sociology, or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree.
Preferred
+ None
LICENSES or CERTIFICATIONS
Required
+ None
Preferred
+ None
Language (Other than English):
None
Travel Requirement:
0% – 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$78,900.00
Pay Range Maximum:
$146,000.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated\files/employers/poster\screen\reader\optimized.pdf )
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