at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Functional Analyst
Functional Analyst
Hiring Department: University Bursar
Location: Chicago, IL USA
Requisition ID: 1025314
Posting Close Date: 6/14/2024
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This is a full-time and benefits eligible position. Hybrid and flexible work schedules are available. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits
UIC is seeking a Functional Analyst to join our University Bursar office. This role will provide support for business operations of the office of University Bursar and participate in reviewing existing systems/processes to identify areas for improvement and develop enhancements accordingly.
Duties & Responsibilities:
Handle day to day billing services related business operations which includes, processing the bills, creating data reports, manipulating excel data files, etc. Addressing the software related errors or outages to the appropriate IT department and or outside vendors to ensure the smooth functioning of the business operations.
Provide reports to internal University Bursar staff that facilitates their assigned areas of processes and daily activities, including ad hoc reports; queries and population selections utilized in mailings; collection activities; and other related activities.
Constantly learn new business processes related to accounts receivable functions. Includes reviewing, analyzing, and identifying areas for improvement, and recommend enhancements accordingly for administrative consideration that resolve problems and promote efficiency.
Identify the business process related problem areas using the data to guarantee the quality of performance. Introduce measures or procedures to correct unwanted deviations.
Develop, document, and maintain University Bursar procedures manuals and systems documentation related to University Bursar development practices, standards, system administration, and change request process as well as in compliance with regulations and guidelines set forth by federal and state agencies.
Evaluate the new technologies/products and existing software, providing detailed analysis of proposed solution/s or areas of improvements for University Bursar management to review.
Participate in feature testing of the University Bursar applications during periodic upgrades.
Serve as liaison to University Bursar Billing Services application vendors to conduct the following activities: communicating the required functionalities of the applications as per business needs; user acceptance test; and documenting the upgrades.
Serve on University committees and project teams as appropriate.
Perform other duties and responsibilities appropriate for an IT Tech Associate.
Minimum Qualifications Required:
High school diploma or equivalent.
Any one or any combination totaling two (2) years (24 months) from the following... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
