Dir RUMG Practice Operations - RUMG

at Rush University Medical Center in Chicago, Illinois, United States

Job Description

Job Description

Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: RUMG Administration MSP

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM – 5:00:00 PM)

Summary:

The Director of RUMG Practice Operations reports to the AVP RUMG Practice Operations. Under the AVP’s direction the Director oversees the management of RUMG practice operations and the implementation of policies and procedures; b) provides direction to practice administrators, managers, nursing leaders, and performance improvement leadership to ensure safe, welcoming and effective delivery of patient care; sets goals and monitors results to assure that departmental and organizational objectives and operating requirements are met and in line with the goals and mission of the organization; and is responsible for the development, design, operation, and improvement of systems to meet goals and function efficiently and effectively. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:

- Master’s degree.

- Seven years progressive health care leadership experience.

- Demonstrated executive leadership capability, relationship development, financial and analytic skills and business acumen.

- Strategic planning knowledge and experience.

- Ability to promote growth of services through business development and to develop, present, implement, manage, and maintain new, meaningful and effective programs/services.

- Ability to lead and manage projects including selecting, developing, motivating and retaining people to support the clinical and financial objectives of the organization.

- Personal characteristics which include versatility, flexibility, enthusiasm, effective interpersonal and communication skills, and excellent writing skills.

- Evidence of a management style which emphasizes collegiality, teamwork, participation and communication.

- Leadership skills characterized as one who possesses a broad vision of the future of the health care.

Preferred Job Qualifications:

- Practice management experience in primary care

- Experience in an academic medical center.

Responsibilities:

1. Fosters a culture that supports the Rush mission, vision, and values.

2. Promotes a work environment that encourages staff involvement and input, assists employees to develop and contribute to the organization, and applies human resource policies fairly and consistently.

3. Functions as a positive, creative and effective leader, taking an active role in performance improvement activities and implementation of new programs.

4. Leads multidisciplinary teams in the development of policies that advance interdivisional consistency and equity; and which support a coordinated and seamless approach to care delivery.

5. Develops innovative initiatives to enhance internal efficiency and achieve measurable and sustainable results.

6. Identifies barriers to successful achievement of goals and leads efforts to effect needed change.

7. Provides strategic and operational planning guidance to practice leadership and assures that required infrastructure, staffing, resources, and internal processes are in place to achieve the growth, access, and quality goals of the medical group.

8. Establishes and maintains excellent working relationships with key leaders throughout the medical center in support of the RUMG goals.

9. Continuously invests in personal and professional growth, education and development and remains current on all matters relating to high-quality job performance at RUMG.

10. In conjunction with the Department Administrator, mentors and coaches practice administrators and managers, oversees their ongoing development, actively works to promote and recognize excellent performance, and identifies potential new leadership talent.

11. Sets goals and establishes individual performance expectations for direct reports and regularly evaluates their performance against organizational objectives.

12. Works with managers to assure their subordinates set and achieve goals consistent with expectations.

13. Represents practice interests in the implementation of technology solutions to support the safe, effective, patient centered, and efficient delivery of patient care.

14. Standardizes job descriptions and competencies throughout RUMG, with an emphasis on staff performing to the highest level of their expertise.

15. Works with APP leaders to define midlevel administrative and professional structure and implement across the clinical enterprise.

16. Collaborates with physician and administrative leaders to develop and implement practice service standards that enhance the patient experience and support organizational goals.

17. Assures RUMG compliance with Rush policies and procedures, conformity to governmental, regulatory, and accreditation guidelines, and achievement of meaningful use requirements.

18. Measures and supports adoption of key nursing clinical indicators through the development and implementation of nursing policies, procedures, protocols, expectations, competencies, and standards of nursing practice.

19. Partner with medical group leadership to ensure effective and efficient operations and fiscal viability.

20. Develops, administers, and coordinates operational plans, objectives, and policies in accordance with Medical Group’s goals, objectives, and performance standards.

21. Participates in the design and development of new or expanded services and programs; implements new programs as required.

22. Operationalizes RUMG strategies, goals, and policies. Defines performance measures, monitors on a regular basis, and communicates results.

23. Plans, develops, and implements specific programs, processes, policies, and methods to achieve access, growth, and productivity targets. Defines performance measures, monitors on a regular basis, and communicates results.

24. Centralizes and manages selected functions and activities in a manner that drives efficiency, accuracy, and successful operations.

25. Implements strategies around demand/capacity management and referring physician strategies.

26. Defines staffing models for each practice to support smooth operations, productivity, safe clinical care, appropriate provider support, and the patient friendly provision of services.

27. Participate in the hiring, evaluation and supervision of the activities of practice administrators and managers of the organization responsible for the day to day operations of the medical group physician practices, assuring that organizational goals are achieved at each practice.

28 Participates in the effectual integration of business and clinical systems and processes to ensure improved revenue capture and flow.

29. Works with the RUMG President and Department Administrator in preparation and management of budgets, monitoring of monthly financial statements, and takes corrective actions as required.

30. Responsible for revenue maximization through collection of co-pays, acceptance of participating health plans and proper coding.

31. Responsible for cost containment through FTE control, supply management and medication inventory.

32. Resolves problems and champions change.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Dir RUMG Practice Operations – RUMG

Location US:IL:Chicago

Req ID 9426