at Information Resources, Inc DBA Circana Inc in Chicago, Illinois, United States
Job Description
Supply Project SpecialistLet's be unstoppable together!
Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
Learn more at www.circana.com.
What will you be doing?
This position supports the Consumer Data Acquisition team at Circana. The candidate will be responsible for managing the data collection life cycle of online marketing research projects for major CPG and General Merchandise clients. This candidate will be accountable for the success of each project.
Project Specialists will coordinate with internal departments to complete projects on time and within budget while maintaining strict quality and customer satisfaction standards.
Project Specialists have ongoing tracking survey responsibilities in addition to ad hoc surveys and receipt sample projects; responsibilities include change cycles, sampling (daily/weekly/monthly), reporting, billing and cross team communication.
Job Responsibilities
- Manage and implement all online surveys for internal clients; consulting with them on survey design, sampling, field monitoring, quality control and data delivery.
- Ensures projects are completed on time; meeting/exceeding expectations.
- Continually monitors project progress, troubleshooting issues and identifying and implementing realistic and cost effect solutions.
- Escalates and addresses potential issues and challenges in a timely manner.
- Builds and maintains strong relationships with the clients, colleagues, and cross-functional peers during the entire project life cycle. Demonstrate understanding and insight of business issues.
- Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
- Acts as a liaison between internal clients and project stakeholder groups.
- Foster and maintain close working relationships with Circana personnel and offshore programming team to execute and monitor projects as well as resolve any issues that may arise while a project is in the field.
- Learn internal sampling tool and survey software needed to execute and manage all variations of surveys.
- Reviews and approves all survey cost inputs for billing to external departments.
Requirements
- 1-2 years' experience.
- Education: Bachelor's degree, degree in Marketing or Market Research preferred.
- Proficiency in MS Office (Outlook, Excel, PowerPoint, Access, etc.)
- Project management skills with the demonstrated ability to multi-task across a variety of projects preferred.
- Detail oriented with strong organizational skills.
- Effective communicator (written, verbal).
- Strong quantitative, analytic, and problem-solving skills.
- Ability to work well on a team as well as independently.
- Market research background a plus but not necessary.
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
Location
This position can be located in the following area(s): Location is flexible but hours would be 9am ET to 5pm ET.
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