at Twin River Management Group, Inc. dba Bally's Corp in Chicago, Illinois, United States
Job Description
Description
About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players spread across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is in search of service-minded individuals who are looking for a place to build and grow; a place to excel; a place to truly make a difference. If you are looking to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As a Table Games Supervisor, you will ensure integrity and compliance with all company and departmental policies and procedures and state regulations as it relates to this position.
Duties and Responsibilities:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Provide prompt, courteous, and accurate dealing at assigned table(s)
Perform accurate chip and cash transactions
Observe, analyze, and maintain the integrity of all table game activity
Ensure all table games employees provide optimum service to all guests
Supervise the appropriate issuance of credit and player tracking
Perform other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
High School graduate or equivalent
Must have a broad knowledge of casino rules, regulations, and procedures
Must be able to handle cash transactions with a high degree of accuracy
Must have excellent customer service skills
Must have outstanding written and verbal communication skills
Physical Demands:
Lift up to a maximum of 50 pounds and frequently lift and carry up to 25 pounds
Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reaching overhead.
Requires manual dexterity to deal and collect cards and chips
Requires visual acuity to perform close-up activities and peripheral oversight
Work Environment:
As a Table Games Supervisor, you may be exposed to bright lights, loud noise, and stressful situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
#LI-LB1#
At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.
