at Computershare, Inc. in Bolingbrook, Illinois, United States
Job Description
JOB DESCRIPTIONLocation: Bolingbrook, IL (Chicago area) - Hybrid
This is a hybrid position primarily based in one of the above listed US office locations. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
Computershare has an exciting opportunity for a permanent full-time Creative Specialist to join our Computershare Communications Services (CCS) department. CCS provides integrated customer communication solutions worldwide. We consult, design, build and orchestrate smart communications solutions across traditional and emerging channels to help clients drive increased customer engagement and optimize operational efficiencies.
Here are a few things that make this opportunity truly fantastic:
- We work in a fun and collaborative team environment with a supportive management team to ensure you reach your career goals, no matter where they may take you.
- We offer continuous learning and education opportunities and put emphasis on continued improvement and growth.
- We believe that creativity fosters opportunity, and that the ideas of our employees will be what keeps us ahead in the market.
- Enjoy flexibility with the hours that you work, ensuring that you can obtain the right work-life balance.
A role you will love
Creative Specialists are responsible for designing and communicating strategies and solutions for CCS customers and strategic projects. Our team's mission is to place the customer experience at the heart of everything we do. The Creative Specialist specifically also looks for opportunities to add value through consultative design to help improve customer experience, engagement, response rates, and sales.
Other Key Responsibilities:
- Design creative and functional client concepts and solutions through daily collaboration and decision making with a cross-functional team including solution consultants, project managers, developers, sales, client service and subject matter experts
- Create printed output such as posters, brochures, letters, etc. and provide final print graphics for use in-house and by vendors
- Create email mockups and work with digital team to design aesthetically pleasing and functional email campaigns
- Work within Computershare's CommsX methodology - CommsX transforms essential communications by aligning customer experiences with business goals
- Conduct workshops with internal and external clients for the purpose of gathering design requirements
- Provide design consultancy services to enhance the consumer experience and meet client objectives
- Recommend and implement updates to documents / emails / etc. to ensure delivery of consistent, on-brand design across all channels
- Format logo files, client brand colors, and any original imagery to meet specs
- Present findings and share best practices and share subject matter expertise with the broader team via formal and informal means
- Provide basic training and team support
- Maintain current knowledge of graphic design trends and participate in ongoing skill development programs
What will you bring to the role?
- Bachelor's degree in a related field (For example, Communications, Media, Design, etc)
- 1-3 years of experience in a similar role
- A combination of education and experience may be considered
- Comfortable working in a PC environment
- Experience with Adobe Creative Cloud and Microsoft Office
- Strong understanding of layout and typography skills
- Experience illustrating concepts by designing a rough layout of art and copy regarding arrangement, size, type size, style and related aesthetic concepts
- Ability to understand business processes (internal and external) and the impact that a proposed communication solution will have
- Experience facilitating internal and external client workshops, preparing proposals, creating presentations and designing sales collateral
- Ability to identify and help implement opportunities for automation, process, design, file format, and technical improvements
- Technical ability to critically analyze, synthesize, and present information in well-constructed graphics and documents
- Experience working in the financial services industry, or a highly regulated industry
- A strong working knowledge of print and digital technologies
- Proficient in using Adobe XD is preferred
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.
#LI-SM1 #LI-Hybrid
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
