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Sr User Experience Researcher, Yahoo Mail - JR0023934_IL

at Yahoo Holdings Inc. in Champaign, Illinois, United States

Job Description

Yahoo is a global media and tech company that reaches hundreds of millions of people around the world, bringing them closer to what they love-from finance and sports, to shopping, gaming and news-with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.

About the Company

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

A Little About Us

The Research team is committed to championing people-centered experiences that bridge the gap between our users, designers, product managers, engineers, marketing, and editorial to generate empathy and identify opportunities to improve our product experiences. We are a team embedded across product organizations. We sit side by side with all of the teams and work hard to ensure collaboration, communication, and visibility. We are looking to hire an experienced User Experience Researcher to play a critical role in our Yahoo Communications (Comms) research team.

A Lot About You

As a Sr. User Researcher, you have a proven track record of shaping and delivering a wide range of generative and evaluative UX research projects across the entirety of the digital product life cycle. Your thought leadership and deliverables will be critical in our ongoing effort to better enable product and design teams to make informed, confident decisions and to set the strategy for future products and features.

At Yahoo, you will collaborate with a multitude of stakeholders in a challenging environment to deliver key insights that will drive the next generation of our products. We are a fast-moving company, and direct experience in both traditional and modern approaches to recruitment, diverse research methods, and impactful reporting is a must. No matter if you are engaging in in-depth interviews, user acquisition research, retention analysis, behavioral data analysis, competitive analysis, survey design, or usability studies, you are a deep and insightful thinker who both revels in the challenge of a complex problem and can bring a fresh perspective to your work.

Specifically, the Sr. User Experience Researcher will work in Yahoo Mai, focusing on iterative and innovative product research where there is a need for a well-versed mixed methods researcher. We are looking for someone with demonstrated expertise in generative and evaluative research methodologies (qualitative and quantitative) with experience in UX Research, working closely with data analytics, and some experience in user growth efforts.

In addition, the Sr. researcher will have strong consumer sense, business acumen, strategic thinking, and the ability to see the big picture. Having effective problem-solving and communication skills as well as good common sense, will enable you to succeed in this role. You'll have a broad scope of responsibilities and opportunities to make a significant impact on product and business, as a strategic and tactical partner to Yahoo Comms' decision-makers through pre-, mid-, and post-decision stages.

What you'll be doing:

  • Identifying research needs and key research objectives in partnership with product, design, and engineering teams to address research needs for a variety of products and projects throughout the product life cycle.
  • Working...

    Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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Job Posting: 11950263

Posted On: Jun 04, 2024

Updated On: Jul 04, 2024

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