at NorthShore University Health System in Elmhurst, Illinois, United States
Job Description
Position Highlights:
Position: Customer Service II
Location: Elmhurst Hospital
Part Time
Hours:
Week 1: Wed & Fri 10p to 6:30a, Sat 6p to 6:30a
Week 2: Sat & Sun 6p to 6:30a
What you will need:
High School Diploma or GED
One year of call center experience
Proficiency with Microsoft Office applications
Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging
Strong organizational skills
Aptitude for organization, people, and non-routine situations
General Summary:
Under general supervision and according to established policies and procedures, actively performs up to two of the Customer Service Specialist jobs, including the Operator skillset as priority, and then Physician Referral / Class Registration or Patient Call Attendant, depending on shift and location. Ensures adherence to department standards of excellence.
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
