at MultiPlan in Naperville, Illinois, United States
Job Description
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
JOB SUMMARY:
This role charges the incumbent to invoice, and resolve open receivables in a timely efficient manner through direct customer contact. This driven individual will closely partner with the sales department on a regular basis while preparing reports for recording revenue.
JOB RESPONSIBILITIES:
1. Build and maintain account portfolio(s) utilizing system generated reports within Excel, customer invoices, payment files, and adjustment requests.
2. Regularly analyze delinquent accounts for patterns, deficiencies and/or root cause(s) of late or non-payment.
3. Submit credits and adjustments for timely processing and ensure appropriate documentation is provided as per established procedure(s).
4. Obtain and review customer's remittance details (generally in excel format files) and collaborate with supporting departments to ensure continual accuracy of cash application
5. Build and maintain a professional service oriented relationship with customers, sales, and other departments.
6. Administer all collection efforts related to open accounts receivables. Prepare collection plans to resolve open and/or disputed receivables. Contact past due clients with the necessary information (files, copies, remittance info) to initiate repayment processes.
7. Respond to customer inquiries and requests for documentation as required
8. Participate in accounts receivable (A/R) sessions with sales to resolve A/R issues and establish strong working relationships with our clients. Collaborate amongst external departments to identify, review and resolve issues.
9. Support department month-end close process as necessary.
10. Collaborate, coordinate, and communicate across disciplines and departments.
11. Ensure compliance with HIPAA regulations and requirements.
12. Demonstrate Company's Core Competencies and values held within.
13. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.
14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
COMPENSATION
The salary range for this position is $40,000-$45,000. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law. Â Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
