at Arrowleaf in Vienna, Illinois, United States
Job Description
Program(s): Behavioral Health (110/120) - Outpatient Mental Health Programming helps individuals build life skills and well-being through behavioral health counseling, psychiatric care, and other care coordination and support services.
Case Manager Skills & Knowledge: Skilled in the delivery of case management/care coordination services; knowledge of local health and human services resources; basic crisis intervention and conflict resolution techniques; excellent written and oral communication skills; intermediate computer skills; ability to navigate enhanced phone system and electronic health record (EHR) system.
Case Manager Job duties include, but not limited to:
- Carries a caseload as assigned by direct supervisor.
- Provides comprehensive consumer care and case management services including access to transportation, state and federal entitlements, medical care, psychiatric care, housing, and other basic needs to support stabilization and achieve/maintain recovery.
- Works collaboratively with the behavioral health treatment team to identify program goals and monitor progress in treatment; intervenes by way of conducting activities such as skill building, advocacy, recovery management planning, and support and consultation to improve the overall health and well-being of the client served and overall level of functioning in identified areas of life.
- Facilitates communication across agency staff and applicable programs.
- Assists as needed with setting up transitions in care and appropriate linkages for those entering or exiting higher levels of care.
- Teaches life-management and daily living skills to clients that translate to their natural environment with an emphasis on developing natural supports.
- Completes direct service billing requirements in an efficient and timely manner.
- Demonstrates active involvement in team/program meetings, supervision, and agency/community events and activities as assigned.
- Ability to screen, assess and provide interventions for clients that are exhibiting symptoms of trauma.
- (Degreed MHP Only) Provides crisis response and intervention services to clients by utilizing short-term crisis intervention and conflict resolution techniques and referral to appropriate health and human service resources.
- Other duties as assigned.
