at Alight Solutions LLC in Chicago, Illinois, United States
Job Description
Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.
Oversee daily administration of tax filings for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines. Manage client delivery across Tax filing Shared Services and work to mitigate escalations. Respond to Client and Client Team inquiries.
As Tax Filing Analyst duties include, but are not limited to, the following:
First point of contact in Tax Filing for clients and client teams
Liaison with Client and Payroll Client teams - for items including but not limited to - (1) coordination of amended returns for W-2Cs, (2) for questions on notices that need research from Payroll, (3) Payroll schedule and calendar, (4) interface file submission
Facilitate client meetings
Educate clients and provide subject matter expertise for payroll tax filing
Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
Approve checklists - work checklist queue
Coordinate testing for updated interfaces
Variance analysis control point when issue needs escalation or analysis
Review EFT setup to make sure all deposits set up for EFT payment where possible
Monitor and communicate "Applied for" statuses to the client
Communicate penalty and interest report to clients
Respond timely to inquiries from Client/Payroll teams - represent TFSS in meetings
Support and provide timely research on compliance and regulatory issues. Escalates when additional support is needed.
Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution to management
Recognize need for process improvement and communicate to management; Support any process improvements/changes
Respond to client communications and escalate to Operation Services Manger when needed
Meet periodically with Operation Services Manager and report metrics and any delivery issues
Responsibilities may alsoinclude the following:
Responsible for all payroll tax activities, including compliance with local, state, and federal regulations and filing local, state and federal payroll tax returns.
Responsible for calculation P&I and abatement letter request
Research and resolve payroll tax notices in a timely manner
Responsible for peer review audits of closed agency notices and amended returns
Identifies and resolves escalations or complex issues with strong emphasis to associated patterns, trends and root cause analysis.
Process lead focused on Agency Relations processes
Responsible for identification of issues; drive change for related improvements
Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
Support offshoring initiatives
Support formal internal and external audits
Support and provide investigation on regulatory and compliance issues
Properly research agency notices and document SOP defect
Support testing and maintenance of tax filing software - MasterTax
Work and support new implementation of new clients
Identifies and implements process improvements
Requirements:
Payroll or Payroll Tax Experience - (2-3) years (Tax Experience Preferred)
Analytical and problem solving skills
Basic understanding of payroll, tax, accounting project management and/or related subject matter desired
Basic understanding of regulatory and legislative guidelines desired.
Ability to work under tight deadlines managing multiple tasks
Excellent work ethic
Team player with ability to coordinate effort
Strong computer skills with current technical knowledge
Demonstrated strong verbal & written communication... For full info follow application link.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an