at NorthShore University Health System in Warrenville, Illinois, United States
Job Description
Position Highlights:
Position: Patient Navigator
Location: Corp Center-Warrenville
Per Diem
Hours: as needed
Provides initial response to clients reaching out to the hospital. Conducts initial assessment of clients and schedules mental health appointments. Responds to and triages crisis calls. Registers, reviews and corrects patient registration information in the computer system. Verifies insurance coverage and eligibility on all Blue Cross HMOI members.
What you will need:
Required Education, Skills and/or Experience:
Basic computer knowledge that included Microsoft Office Suite
Maintain information as highly confidential
Ability to maintain professional boundaries and willingness to seek supervision
Associate's Degree plus a minimum of three years of experience or a Bachelor's Degree.
Preferred Education, Skills and/or Experience:
Bachelor's Degree in a Behavioral Health related field
Minimum of one year of previous experience in healthcare or in a behavioral healthcare setting
Crisis line or crisis intervention experience
Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation
Required License and/or Certification:
CPI (Crisis Prevention Intervention) certification within 90 days of start date into position
Current CPR Certification issued by American Heart Association within 90 days of start date into position
Benefits:
Career Pathways to Promote Professional Growth and Development
Free Parking at designated locations
Retirement Options with Company Match
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
