at QBE The Americas in Chicago, Illinois, United States
Job Description
Primary DetailsTime Type: Full time
Worker Type: Employee
The Opportunity
At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities to flexible work options and highly competitive reward and benefits package, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company's cultural elements - because we know it's not just what we do that matters, it's how we do it that makes the difference.
This opportunity is accountable for adjusting a select portfolio of claims involving lawyers professional liability and miscellaneous professional liability. The ideal candidate will have experience managing such claims, as well as exceptional coverage and litigation management competencies. Strong organizational and diary/time management skills are also a must. A JD is required.
Manages the complete investigation, evaluation, and resolution of assigned portfolio of complex claims emanating from Professional Liability business segments. Engages, directs, and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters.
Primary Responsibilities
* Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner
* Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance
* Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
* Collaborate with outside representative counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management strategies
* Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants
* Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives
* Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy
*Serve as the subject matter expert on professional liability trends
* Represent QBE by participating in and attending industry seminars or authoring articles
* Collaborate with Underwriters to identify, understand and address novel or complex risks to appropriately price and negotiate terms and conditions
* Manage relationships with external vendors to deliver accurate, timely, and cost effective solutions.
* Take ownership for personal development and career planning, and development of required skills, tools, techniques, and technology to continually add value to the organization.
* Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
Required Qualifications
Education: Juris Doctor required
Experience: 8 years relevant experience
Preferred Competencies/Skills
* Generate original, innovative solutions to difficult or unusual situations
* Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim
* Financial and business acumen and awareness of financial responsibility
* Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
* Develop effective negotiation strategies and prepare a plan of action
* Build and capitalize on beneficial internal and external relationships including competitors
* Actively contributes towards continuously improving performance
* Build constructive and cooperative working relationships and open lines of communication
* Utilize effective communication skills to influence and persuade decision makers
* Manage a diverse and extensive portfolio of professional liability claims with varying levels of complexity and activity.
* Collaborate with internal resources to resolve difficult claims situations and drive resolution opportunities with internal and external... For full info follow application link.
Equal Employment Opportunity
The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.
