at Merck in Springfield, Illinois, United States
Job Description
Job Description
Job Description:
The Senior Specialist, US Channel Business Capabilities is a key role within our US Strategy and Business Channels organization. The scope of this role is to partner with US Commercial Leaders and the business by assisting in the development and execution of long-term and short-term business strategies in the Channel, managing Channel Partner contracts, and communicating with both internal and external stakeholders with the goal of strengthening our Channel Partner satisfaction. This field-based role reports to the Associate Director, Channel Operations.
Key responsibilities may include, but are not limited to:
+ Assist Channel Operations Manager with the development and execution of the following:
+ Partnering with US Legal Department and various other functions to develop and execute Channel Partner agreements and redlines by a deadline.
+ Supporting strategic discussions with US Commercial and Channel Leaders.
+ Develop long-term and short-term business strategies in the Channel in collaboration with the Channel Account Managers, the Channel Marketing Specialist, and other internal stakeholders to ensure alignment of these objectives.
+ Assist in Quarterly Business Reviews, executing opportunities with our Channel Partners, and defining key actions required to accelerate sales.
+ Ability to learn and utilize our company’s operating systems effectively, such as sales dashboards, contract managements system, and inventory monitoring platform.
+ Define, track metrics, and develop processes to improve Channel Partner performance and develop a regular cadence of communicating these key metrics and measuring contract compliance.
+ Accurately track and monitor performance against established standards and key performance indicators, addressing escalated issues and working with Commercial Leaders by taking recommendations and suggestions to improve performance.
+ Ability to troubleshoot issues, collect data, establish facts, and draw valid conclusions.
+ Assist/Provide various channel reports on a reoccurring basis, and implement feedback in a timely and quality fashion.
+ Assist Finance and Business Operations with accruals and payments, as needed.
+ Work closely with species and Functional leads to identify operational effectiveness with Channel Partners.
+ Ability to manage multiple projects and work streams concurrently.
Leadership Behaviors:
+ Foster Collaboration
+ Demonstrate Ethics and Integrity
+ Drive Results
+ Focus on the Customer
+ Make Rapid Disciplined Decisions
Professional Competencies:
+ Working Cross-functionally
+ Proactive Communication
+ Business & Financial Acumen
+ Problem Solving
+ Strategic Thinking
+ Influence without Authority
Travel Requirements:
+ 50%
Flexible Work Arrangements:
+ Remote- Ideally the candidate should be close to a major US airport
Minimum Requirements:
+ Bachelor’s Degree required
+ Minimum of 5 years’ experience within Distributor/Channel Management or Sales or Marketing.
+ Animal Health industry experience is preferred
? Qualifications:
+ Strong customer management, influencing and problem-solving capabilities
+ Proven ability to manage multiple projects concurrently, work cross-functionally, and meet deadlines in a fast-paced environment.
+ Excellent financial/business acumen, analytical and critical thinking and skills
+ High energy, positive thinker, collaborator, and detail-oriented
+ Exhibits strong emotional intelligence, integrity, and trustworthiness
+ Demonstrated computer proficiency including MS Office Suite with a focus on MS Excel and Analytical analysis
+ Ability to successfully handle multiple Channel Partners, each with independent issues and timelines
+ Knowledge of veterinary business objectives, pet owner and livestock producer buying behaviors
\#EBRG
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)
EEOC GINA Supplement?
Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\%20English\formattedESQA508c.pdf)
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybr
